Top 10 GoFormz Alternatives & Competitors 2025

As businesses continue to digitize their field operations, form automation tools like GoFormz have become widely adopted. The platform helps teams replace paper-based processes with mobile forms, improving efficiency and compliance. However, despite its popularity, a growing number of businesses are actively looking for GoFormz alternatives that better align with their specific needs.

In fact, recent software adoption surveys show that over 45% of users switch or consider switching their form automation tool within the first three years due to limitations in customization, integration flexibility, and pricing models. Search trends also reveal that thousands of professionals each month look for “GoFormz alternatives” as they compare solutions that can offer more scalability, advanced analytics, and cost efficiency.

With so many digital form solutions available in the market today, it’s important to evaluate which platforms offer the best balance of usability, integration, and support. In this guide, we’ll explore the Top 10 GoFormz Alternatives & Competitors in 2025, helping you make an informed decision on the right tool for your business.

What are the Best GoFormz Alternatives?

• Taqtics – Best Overall GoFormz Alternative
• ProntoForms – Best for Field Data Collection & Workflows
• Fulcrum – Best for Geolocation & Inspection Management
• Device Magic – Best Mobile Forms App for Teams
• Formstack – Best for Workflow Automation & Integrations
• Jotform Enterprise – Best for Scalability & Custom Branding
• Typeform – Best for User-Friendly Form Design
• FastField – Best for Offline Data Capture
• Kizeo Forms – Best for Affordable Field Data Solutions
• GoCanvas – Best for Compliance & Safety Documentation

What is GoFormz?

GoFormz is a digital forms solution that enables businesses to transform their paper-based processes into customizable mobile forms. It allows teams to complete forms on smartphones, tablets, or computers, capturing data in real time and eliminating the inefficiencies of manual paperwork.

With GoFormz, users can design digital forms that mirror existing paper documents, making it easier for organizations to transition to digital workflows without retraining staff extensively. The platform supports features such as photo capture, e-signatures, GPS stamping, offline access, and integrations with popular tools like Salesforce and Box.

GoFormz is widely used across industries including construction, field services, healthcare, inspections, and manufacturing, helping teams improve compliance, reduce errors, and accelerate decision-making.

1. Taqtics

Taqtics is an operations management platform designed to help enterprises digitize field and store-level tasks such as audits, checklists, issue tracking, asset management, and SOP execution. The aim is to improve compliance, visibility, and execution speed across dispersed locations (stores, outlets, restaurants, etc.).

So, what are the use cases of Taqtics?

1. Store / Outlet Audits & SOP Compliance: Standardize retail or restaurant operations with mobile checklists, photo evidence, geo-fencing, timed audits.
2. Issue Tracking & Corrective Action Management: Detect non-compliance or operational issues via checklists or audits, then escalate, assign, and follow up automatically.
3. Task & Checklist Automation: Routine tasks, recurring audits, and daily checklists with reminders, schedules, and conditional logic. Helps ensure tasks are done on time.
4. Asset & Compliance Management: Tracking non-saleable assets (licenses, equipment), renewal/reminders of legal/regulatory documentation, tampering photo proof etc.
5. Training, Knowledge Base, and Onboarding: Centralizing SOPs / training modules / micro-learning + assessments to ensure field teams are consistent in execution.
6. Real-Time Reporting, BI, and Visibility for HQ: Dashboards, analytics, benchmarking across locations, live tracking of tasks/audit issues, to allow proactive decision making.

What are the key features of Taqtics?

• Mobile & tablet apps (iOS, Android) with offline mode.
• Checklists, audits and reports with photo / video evidence.
• Geo-fencing & time-bound tasks to verify field execution.
• Workflow automation: approvals, escalations, corrective actions.
• Real-time dashboards / BI insights / report exports (PDF, Excel, PPT) and customizable branding/logos on reports.
• Asset management: tagging, renewal alerts, tracking across locations.
• Multi-language support; user roles and permissions.
• Template library, pre-built analytics dashboards; ability to compare audits over time.

Plans & Pricing of Taqtics

Starter Plan – $5/user/month (minimum 5 Core users)

• Basic audits & checklists
• Offline mobile app access
• Standard reporting & exports
• Standard support

Scale Plan – $4/user/month (minimum 10 Core users)

• Everything in Starter
• Unlimited templates & checklists
• Advanced issue tracking & escalations
• Expanded dashboards & analytics
• More storage

Edge Plan – Contact Sales (for larger teams)

• Everything in Scale
• Custom BI dashboards & branding
• Extended data & evidence history
• Premium onboarding & dedicated support
• Tailored enterprise features

Additional Note: A free trial is available.

Taqtics Reviews on Other Platforms

Platform	Average Rating / Highlights
Capterra	Overall 4.6/5 based on ~10 reviews. Ease of Use ~4.8, Customer Service ~5.0. Users praise simplicity, fast rollout, and good support. Some feedback about improving dashboards or data analytics.
GetApp / GetApp ZA	Similar positivity. Pros highlighted: easy to use, strong customer support, good task & workflow tracking.
GetApp / Collaboration reviews	Features like real-time updates, mobile access, audit management, workflow management score high.
SaasGuro	Mixed reviews; some users disappointed by lack of some advanced features or feature performance vs expectation.

Taqtics Customer Support & TAT (Turnaround Time)

• Support options: Email / Help Desk ticket system, dedicated support via Dashboard, phone / WhatsApp for urgent issues via a dedicated representative.
• Standard Response Time: “Within 1 business day” for general support requests.
• Contact Details:
    • Support Email: support@taqtics.co
    • For Sales / Demo: sales@taqtics.co
    • Official website: taqtics.co – for support center, documentation, FAQs.

Pros vs Cons of Taqtics

Pros	Cons
Very user-friendly interface; good onboarding ease & mobile apps work well.	Some dashboards & data analytics can feel limited or need improvement.
Strong customer support; fast response times.	For large teams, some user role / permission nuances or workflow features missing or needing finer granularity.
Offline mode, photo evidence, geo-fencing make it robust for field / store audits.	Customization in reports / some asset tracking or compliance features may require more time or may be limited in lower-tier plans.
Scalable across many locations; good for multi-site operations.	Some users report occasional bugs or performance issues; feature gaps relative to very mature audit/BI tools.

Plan, track, and optimize retail operations with Taqtics.
Visit Try Taqtics today.

2. ProntoForms

ProntoForms (formerly known as TrueContext) is a low-code mobile forms and workflow automation platform. It helps field teams and remote users capture, route, and analyze data using customizable forms on mobile devices. ProntoForms includes features like offline mode, photo/signature/GPS capture, integrations with CRM/EAM/FSM systems, conditional logic, dashboards & reporting etc.

So, what are the use cases of ProntoForms?

1. Field service / remote operations — technicians or workers collecting data on-site, submitting inspections, logs, service completion reports.
2. Inspections, audits, health & safety compliance — e.g. safety checklists, EHS audits, risk assessments.
3. Asset tracking & maintenance forms — record equipment status, schedule preventive maintenance, log issues.
4. Workflow automation & data routing — trigger email or cloud integrations, route form submissions into back-office systems (CRM, ERP, etc.), automate alerts.
5. Offline data capture — in contexts with poor or intermittent internet (field, remote sites) where data must be collected offline then synced.

What are the key features of ProntoForms?

• Drag-and-drop form builder with conditional logic.
• Multi-platform support (iOS & Android apps); offline functionality in mobile apps.
• Rich data capture: photos, signatures, GPS/timestamp, barcode scanning etc.
• Workflow dispatch & routing: forms assignment, notifications, scheduled reports.
• Integrations with external systems (CRM, ERP, EAM, cloud storage) and ability to route/export data to various formats (CSV, PDF etc.).
• Dashboard & analytics: reporting tools to see team performance, audit trends, compliance overview.
• Advanced features in higher tiers: single sign-on, advanced form management, higher usage limits, multi-department support.

Plans & Pricing of ProntoForms

• Essentials – ~$15/user/month
  • Advanced data collection
  • Simple business logic
  • Basic outputs & integrations
  • Multi-platform support
  • Offline functionality
• Advanced – ~$45/user/month
  • All Essentials features
  • Advanced conditional logic
  • More integrations & outputs
  • Higher usage limits (forms, logic rules, data source lookups etc.)
  • Support for multiple departments
• Enterprise – Custom pricing
  • Includes Advanced tier features plus:
      • Single Sign-On (SSO) & enhanced security
      • Advanced form management & input controls
      • Unrestricted usage / higher scale usage limits
• Free trial available.

ProntoForms Reviews on Other Platforms

Platform	Key Highlights / Average Sentiment
Capterra	Very positive; users praise customizability, reliable mobile/offline use, good support. Some concerns about pricing for small businesses.
SoftwareAdvice	Highlights include ease of use, ability to reduce manual entry, strong integration options. Some mention difficulty accessing certain large raw data after time limits.
PeerSpot / 360Quadrants / 360Insights	Good feedback on workflow automation, dashboards; some users report occasional lags, complexity for non-technical users.

ProntoForms Customer Support & TAT (Turnaround Time)

• Support options:
  • Support Portal / Help Center with FAQ and documentation.
  • Email support: support@prontoforms.com
  • Phone: +1-888-762-7472
  • Online chat / “Get in Touch” from within the app/web portal during business hours.
• Contact for Sales / Demo: sales@prontoforms.com
• Average Response Time / TAT: There is no very specific published SLA I found with exact average response times for all tier levels, but user feedback and platform info suggest:
  • General/email support: responses usually within 1 business day or less.
  • For urgent issues/enterprise customers: more rapid turnaround is implied via higher support tiers.

Pros vs Cons of ProntoForms

Pros	Cons
Robust and flexible form design (conditional logic, multimedia fields etc.)	Pricing can be expensive for smaller/low-volume users.
Excellent offline support and reliability in field settings	Learning curve for more advanced features; non-technical users may need training.
Strong integrations with back-office systems and cloud storage; good data routing & export options	Some limitations on customization in lower plans; or constraints in raw data access over time.
Good dashboards & reporting; real-time insights for audits/inspections etc.	Occasional reports of app lag/performance issues for large forms or weak connectivity areas.
Reliable support & documentation; responsive via multiple channels	Some users find the UI complex in certain settings; also dependency on syncing when offline.

3. Fulcrum

Fulcrum is a field-first platform for mobile data collection, inspections, and geospatial workflows. It enables organizations to design custom mobile apps and forms, capture multimedia and location data (points, lines, polygons), operate offline, and integrate field data into office systems in real time.
The product is used by nearly 3,000 companies and over 50,000 users globally across 100+ countries.

So, what are the use cases of Fulcrum?

1. Utility & Infrastructure Inspections: Inspect poles, pipelines, transmission lines, infrastructure integrity with geospatial capture, route mapping, and repeat inspections.
2. Environmental & Field Surveys: Collect environmental data (soil, water, vegetation), field sampling, site assessments with GIS overlays and georeferenced media.
3. Asset Condition & Maintenance Logging: Track condition of assets in the field, schedule maintenance, record defects, and link repeated records.
4. Health, Safety & Compliance Audits: Use checklists, forms, and conditional logic to enforce compliance with safety standards, log incidents, and issue corrective actions.
5. Geospatial Mapping & GIS Integration: Capture lines and polygons (e.g. area mapping, path mapping), overlay with basemaps, integrate with ArcGIS or other GIS systems.
6. Offline Data Capture & Mobile Workflows: Field agents can work offline, collect data, and sync when connectivity returns, enabling operation in remote or low-connectivity zones.

What are the key features of Fulcrum?

• Drag-and-drop form / app builder with support for conditional logic, repeatables, linked records.
• Multimedia capture: photos, audio, video, signature, barcode/QR scanning.
• Geospatial capabilities: points, lines, polygons, geotagging, offline basemaps.
• Offline mode with synchronization when back online.
• Data import/export, report generation (PDF, CSV), integration via APIs/webhooks.
• AI-powered enhancements (in higher plans) such as FastFill, auto validation, ML features.
• Role-based permissions, audit logging, security features (SSO, etc.).
• Priority support & advanced features in higher tiers (e.g. enterprise).

Plans & Pricing of Fulcrum

Professional Plan – ~$41 USD / user / month (billed annually)

• Reliable offline capture, drag-and-drop builder, multimedia inputs, geospatial features, standard support, data shares up to 10.

Elite Plan – ~$52 USD / user / month (monthly billing)

• All features in Professional plus: AI capabilities, advanced integrations (APIs, webhooks), priority support (email, in-app, phone), SSO, audit logging, more data shares.

Enterprise Plan – Custom / Contact Sales

• Unlimited users, tailor-made features, assigned customer success manager, highest support and scalability.

Fulcrum Reviews on Other Platforms

Platform	Highlights / Ratings
Capterra	Overall 4.7 / 5 across ~231 reviews. Ease of Use ~4.7, Customer Service ~4.6. Users like GIS / mapping + mobile features; some report crashes or slowdowns.
G2	Customers say “Customer Support is very responsive … timely fashion” and praise integration capabilities.
SoftwareAdvice	Shows a 4.7 rating; features and user feedback align with field data collection use.
Clutch	Highlights flexibility, value for cost, and responsiveness in projects ranging from mid-size to large scale.

Fulcrum Customer Support & TAT (Turnaround Time)

• Support channels:
  • Email & in-app support (standard)
  • Phone support (in higher plans / priority)
  • Help Center / knowledge base (via Fulcrum Help) help.fulcrumapp.com
• Contact details:
  • Phone: (415) 256-8000
  • Email (sales / general): sales@fulcrumapp.com
  • Support / help center: support via the platform, knowledge base (help.fulcrumapp.com)
  • Office address: 548 Market St, PMB 14914, San Francisco, CA 94104-5401
  • Support hours: Monday–Friday, 7am to 7pm ET
• Average response / TAT:
  • Users report that support is “very responsive” for bug fixes, integration requests, etc.
  • Exact SLA not prominently published, but standard vs priority differentiate response times (higher tiers get faster support)

Pros vs Cons of Fulcrum

Pros	Cons
Strong geospatial / GIS + mapping features integrated with forms	Some users report crashes, lost work, or slow performance over large datasets
Excellent offline capability; robust field use support	UI or interaction can get laggy with many records or heavy multimedia
Rich form / workflow customization (conditional logic, linked records, etc.)	Analytics / reporting can sometimes be slower or less intuitive than expected
Priority support and enterprise features in higher tiers	Cost is relatively high per user, especially in smaller deployments
Scalability for large teams, audit logging, security features	Some steep learning curve for advanced features / integrations

4. Device Magic

Device Magic is a mobile forms and business data-collection platform that lets teams digitize processes such as inspections, audits, checklists, work orders, incident reporting, and more. It supports offline data capture, rich multimedia (photos, signatures, maps), conditional logic, integration into backend systems, and custom report delivery.

So, what are the use cases of Device Magic?

1. Field inspections / audits — for safety, compliance, maintenance checks, using mobile forms to collect data in the field.
2. Work Orders & Dispatch — assigning tasks, scheduling, dispatching work with maps or geolocation & recurring tasks.
3. Offline Data Capture — in low-connectivity areas, allowing forms to be filled out even without internet, then syncing when online.
4. Custom Reporting & Data Delivery — generating custom branded PDFs, Excel, JSON, etc., sending submissions to databases/cloud storage, or via integrations.
5. Conditional Workflows & Live Data Resources — logic based on answers, pulling in live lookup data, automating routing/destinations of form submissions.

What are the key features of Device Magic?

• Drag-and-drop form builder with preview (mobile) and intelligent / conditional fields.
• Rich data types: photos, signatures, map & location overlays, NFC / barcode scanning etc.
• Offline mode with automatic sync when online.
• Dispatch, scheduling, recurring tasks, project management features.
• Multiple delivery formats & destinations (PDF, Excel, JSON, XML etc.), plus custom report templates & branding.
• Integration with cloud storages and external systems (Google Drive, S3, ShareFile, Salesforce, etc.), live data sources, API access.
• Customizable dashboards, analytics, mapping / geomapping, user roles / groupings.

Plans & Pricing of Device Magic

• Max Plan – $69 per user / month (billed annually, min. 3 users)
  • Unlimited forms & submissions
  • Photos, signatures, map overlays, NFC, etc.
  • Offline access, dispatch & scheduling (geolocation + recurring dispatch)
  • Built-in integrations (Email, cloud drives, Zapier, Slack etc.)
  • Rich submission formats (PDF, JSON, XML, Excel etc.)
  • API Access; shared forms, lifetime storage etc.
• Enterprise Plan – Custom / Contact Sales
  • Everything in Max + White Labeling, SSO, Analytics, Custom Billing, Partner Support etc.
• Free Trial – Device Magic offers a 14-day free trial of the Enterprise plan.

Device Magic Reviews on Other Platforms

Platform	Average Rating / Key Feedback
Capterra	Overall ~4.5 / 5 from ~37 reviews. Ease of Use ~4.3; Customer Service ~4.5. Users praise ease of configuration, reliability, offline mode. Some concerns around pricing and licensing per device.
GetApp	Very positive reviews: users like fast data collection, good timestamp/geostamp features, good support. Some negative feedback about inability to edit submitted data and licensing costs per user/device.
JoinSecret / Independent Review Sites	Pros include quicker inspections, process automation, offline functionality. Cons include limited back-office edits, occasional sync issues, limited language support, and some non-intuitive elements.

Device Magic Customer Support & TAT (Turnaround Time)

• Support channels:
  • Help Center / Online Resource Library
  • Email support: support@devicemagic.com
  • Phone: 1 (855) 257-9650 (sales & support)
  • Sales contact: sales@devicemagic.com
• Average Response Time / TAT:
  • Exact SLA publicly isn’t clearly stated. However, user feedback via reviews indicates that general/support email queries are usually answered within 1 business day.
  • For more advanced issues (enterprise, integrations, etc.), priority support is expected to have faster turnaround.

Pros vs Cons of Device Magic

Pros	Cons
Very flexible and capable form builder with conditional logic and rich media inputs.	Pricing is high per user/device, especially for small teams.
Strong offline capabilities — works even in low or no connectivity areas with auto sync.	Once a form is submitted, editing of that submission is limited or not allowed.
Good integration options with many cloud services, APIs, and live data sources.	Some users report that certain features (e.g. dashboard analytics, live resources) have delays or aren’t as intuitive.
Custom reporting / templates and branded PDFs, multiple formats of data export.	Language support may be limited; not all users can use it fully in non-English settings.
Good customer service & documentation; multiple channels (email, phone, help center) available.	Price increases over time have bothered some users; licensing model (device-based) means paying even for infrequently used devices.

5. Formstack

Formstack is a no-code digital workflow platform that combines forms, document generation, and e-signature capabilities to help organizations automate data collection, trigger workflows, and integrate with backend systems. It is used by over 25,000 organizations worldwide to digitize internal processes.

So, what are the use cases of Formstack?

1. Online data collection & registrations: Build forms for event registration, surveys, lead capture, applications, etc.
2. Workflow automation & approvals: Use built-in logic and routing to trigger actions (notifications, conditional steps) once a form is submitted.
3. Document generation & merging: Merge collected form data into pre-made templates (Word, PDF, Excel) to create contracts, invoices, proposals, reports.
4. E-Signature and signing workflows: Route generated documents to recipients for electronic signature in multi-participant flows.
5. Backend integration & data routing: Push form or document data into CRMs, ERPs, cloud storage, or via APIs/webhooks.
6. Compliance & business process digitization: Use role-based access, audit trails, logic validation, and secure data handling to support regulated environments.

What are the key features of Formstack?

• Drag-and-drop form builder with conditional logic, repeat fields, prefill, and theming.
• Workflow & approval routing built into forms + document workflows.
• Document merge from form data into Word/PDF/Excel templates.
• E-Signature capabilities with multi-participant signing and audit trails.
• Integration options: REST API, webhooks, built-in connectors (Salesforce, cloud storage, etc.).
• Role-based permissions, user levels, account security.
• Analytics & reporting dashboards, usage metrics.
• AI / automation enhancements (especially in higher tiers).

Plans & Pricing of Formstack

Forms Plan – Starting at $83/month (billed annually)

•       20 digital forms
•       1,000 submissions per form
•       Drag-and-drop builder, workflows, dynamic tasks, custom branding

Suite Plan – Starting at $250/month (billed annually)

•       All Forms features
•       100 forms limit
•       10 GB storage
•       250 document merges, 100 templates
•       Unlimited document signatures, group approvals, smart lists, routing features

Enterprise Plan – Custom / Contact Sales

•       Unlimited forms, submissions
•       Dedicated customer success / support
•       Single sign-on (SSO), advanced permissions & compliance features

There is a free trial available for their paid plans.  

Formstack Reviews on Other Platforms

Platform	Average Rating / Key Feedback
Capterra	4.0/5 across ~118 reviews for Formstack Forms. Users highlight the intuitive form builder, powerful workflows, but criticize pricing and support.
SoftwareAdvice / LowCode reviews	Praised for combining forms + document + signature in one suite; some complaints about cost and plan restrictions.
TrustRadius / Review Sites	Entry plans beginning ~$50/month. Larger customers report value in automation and integration; smaller users feel feature caps are limiting.

 Formstack Customer Support & TAT (Turnaround Time)

• Support channels / contact options:
  • In-app Support: users can click the “i” icon or Help menu to submit tickets.
  • Support ticket via website: “Contact Support” form.
  • Email: support@formstack.com is a public support contact.
  • For eligible customers: phone support or scheduled calls via Appointlet.
  • Sales/Billing contact via “Contact Sales” on their website.
• Average Response Time / TAT:
  • Exact SLA is not publicly stated.
  • From blog and support pages, standard support responds through ticketing systems; some customers in higher tiers get phone support or scheduled calls.
  • Based on user reviews, general queries often see responses within 1 business day; more complex or enterprise support requests may take longer.

Pros vs Cons of Formstack

Pros	Cons
Combines forms, document automation, and e-signatures in one ecosystem	Pricing is relatively high for smaller organizations or heavy usage
Strong workflow & routing logic features	Lower-tier plans have tight feature caps on forms / submissions / merges
Robust integrations and ability to automate backend processes	Support and responsiveness can be inconsistent for lower tiers
Secure, enterprise features (SSO, permissions, audit trails) in higher plans	Some users mention steep learning curve for advanced features
Trial available — helps to evaluate before investing	No free plan; only a trial is available

6.  Jotform Enterprise

Jotform Enterprise is the enterprise-level tier of Jotform, built for large organizations needing unlimited capacity, enhanced security, branding, and administrative control. It offers features like unlimited forms & submissions, custom domain, white-labeling, Single Sign-On (SSO), local data residency, Service Level Agreements (SLA), and other enterprise-grade tools.

So, what are the use cases of Jotform Enterprise?

1. Large-scale form & submission workflows: Collecting huge numbers of responses (e.g. surveys, customer feedback, field reports) with no cap on submissions.
2. Branding / client-facing forms with enterprise polish: Using custom domains, white-labeling so forms appear under the organization’s brand (not Jotform), for consistency and professionalism.
3. Secure & compliant data collection: HIPAA, other compliance needs; control over data residency; enhanced security features; strong user-access and permissions.
4. Team collaboration & user management: Multiple users with different roles and permissions, sharing forms/data, centralized administration.
5. Automated workflows, approvals & e-signatures: Multistep approvals, automating tasks; collecting legally binding signatures via integrated tools (Jotform Sign), and tracking.
6. Local data hosting / data residency: Organizations that require data to be stored in specific regions or on dedicated servers.

What are the key features of Jotform Enterprise?

• Unlimited forms, submissions, views, payment submissions under Enterprise tier.
• Custom domain & white labeling (branding of forms & dashboards).
• Single Sign-On (SSO) support, identity provider integration.
• Local data residency & option for dedicated servers/data centers.
• Detailed user access control / admin roles, activity logs, permissions.
• Premium support: dedicated support team / customer success manager, SLA, faster response, guided onboarding.
• Enterprise-grade security & compliance options (HIPAA, BAA, encryption).
• Integration of e-signature (Jotform Sign) with workflow tools.

Plans & Pricing of Jotform Enterprise

• Custom / Quote-based pricing – Contact the Jotform Sales / Enterprise team to get a quote based on your organization’s needs: number of users, forms, workflows, data storage requirements.
• Add-ons / Optional features may include: custom domain, HIPAA enabled servers, Single Sign-On, local data residency, professional services like onboarding/training.
• Discounts for special customers (e.g. educational institutions, non-profits) may apply under Enterprise/other paid plans.

Jotform Enterprise Reviews on Other Platforms

Platform	Highlights / Sentiment
Capterra	Overall positive feedback: users like the unlimited submission capacity, branding & customization, but some note that support response varies and advanced features have learning curves.
G2 / Trustradius	Enterprise-users say value comes from scalability, compliance, workflows, and team management; occasional criticism around pricing transparency or needing more advanced workflow logic.

Jotform Enterprise Customer Support & TAT (Turnaround Time)

• Support channels & contact options:
  • Dedicated customer success manager for Enterprise clients.
  • Help Center / Support Forum / Email support.
  • Ability to schedule direct meetings (e.g. Zoom) with support / technical staff.
• Contact details:
  • Sales / demo / Enterprise inquiries: via Jotform’s Enterprise / Contact Sales page.
  • General support email: support@jotform.com
• Average Response Time / TAT:
  • For Enterprise customers: SLA-backed response times for critical issues. Example: critical errors responded within 1 hour, resolution within ~4-6 hours.
  • For paid users (non-Enterprise): response times typically 2-6 hours for Bronze/Silver/Gold plans. Free users get responses within ~12-24 hours.

Pros vs Cons of Jotform Enterprise

Pros	Cons
Unlimited forms, submissions, views, and the ability to scale without hitting hard caps.	Pricing can be expensive, with custom quotes and sometimes opaque on exact cost until you engage.
Strong enterprise security, compliance (HIPAA, BAA), local data residency options.	The onboarding / learning curve for advanced features (workflows, integrations, admin configuration) may be steep.
Custom branding, custom domain, white labeling – good for brand consistency.	Some users have reported that support response time for less severe/non-critical issues may lag depending on volume.
Dedicated support, customer success, SLA, priority access.	Some advanced reporting / analytics or custom widget usage may need external tools or developer involvement.
Powerful integrations + workflow automation + e-signature capabilities.	If you don’t need large scale or enterprise features, you may pay for features you don’t use.

7. Typeform

Typeform is a conversational, no-code form, survey, and quiz builder designed to make data collection more engaging with visually appealing, one-question-at­a-time experiences. It supports conditional logic, multimedia questions, integrations, and various workflows. Its design focus is to increase completion rates and make forms feel more interactive.

So, what are the use cases of Typeform?

1. Lead generation & qualification — creating interactive lead capture forms and quizzes to attract high quality leads.
2. Customer feedback, surveys & NPS — collecting user feedback, satisfaction surveys, and performing follow-ups.
3. Event registrations & applications — RSVP forms, event signup, job or course applications.
4. Quizzes, assessments & interactive content — for onboarding, personality/product recommendation quizzes etc.
5. Internal / HR forms & employee engagement — feedback from employees, training, polls, onboarding flows.
6. Marketing / customer engagement workflows — embedding forms in websites, collecting feedback via multiple languages, using logic to personalize followups, integrating with analytics and automation tools.

What are the key features of Typeform?

• Conversational form design: one question at a time UI with smooth transitions.
• Rich question types & multimedia support: images, video questions, uploads, etc.
• Logic jumps / conditional branching to tailor the flow based on responses.
• Multi-language support for broader audience reach.
• Analytics & insights: drop-off rates, conversion tracking, performance dashboards.
• Integrations & webhooks / APIs: connect with Zapier, CRM tools, etc.
• Custom branding: custom subdomains, removal of Typeform branding, themes.
• Security & compliance: GDPR, HIPAA options in Enterprise, choice of data centers.

Plans & Pricing of Typeform

• Free Plan
  • Up to ~10 responses/month
  • Unlimited forms, limited features & branding visible
• Basic Plan – US$29/month (or ~$25/mo if billed annually)
  • ~100 responses per month included
  • Unlimited forms & questions; single user.
• Plus Plan – US$59/month (or ~$50/month annually)
  • ~1,000 responses/month
  • Multiple users (≈3), branding removal, custom subdomain.
• Business Plan – US$99/month (≈ US$83/month annual)
  • ~10,000 responses/month
  • ~5 users, advanced analytics (drop-off, conversion tracking), priority support & live chat.
• Growth Plans
  • Growth Essentials – ~$199/month (annual) – more seats, higher response limits; extra features like video Q&A, AI-based insights etc.
  • Growth Pro – ~$349/month (annual) – further advanced integrations, multilingual, priority support etc.
  • Growth Custom – custom quote – tailored response limits, seats, custom features.
• Enterprise Plan – Custom pricing / quote-based
  • Tailored response limits & number of users/seats
  • VIP/dedicated support, onboarding / implementation
  • Custom domains / branding, SSO, compliance options (GDPR, HIPAA), preferred data center options.

Typeform Reviews on Other Platforms

Platform	Key Highlights / Sentiment
Capterra	Positive reviews on UX, form design and integrations. Some complaints about pricing, limitations of low-tier plans.
G2	Users praise the aesthetics, logic jumps, customer engagement features, strong integration ecosystem. Some feedback that for high-volume usage or advanced features (e.g. AI, video) one needs higher plan.
LowCode / Review Aggregators	Noted for high completion / engagement rates, design quality. Major con: cost-per-response and some features locked behind higher tier.
Trustpilot / Public Feedback	Users disappointed with low free-plan response cap (10 responses), and sometimes transparency of this limit.

Typeform Customer Support & TAT (Turnaround Time)

• Support channels
  • Help Center / Knowledge Base with documentation, guides, FAQs.
  • Support ticket / Contact Support via their website (you must be logged in).
  • Email support address: support@typeform.com
  • For Enterprise / high-tier users: live chat, priority support, VIP onboarding, dedicated customer success manager.
• Contact details:
  • “Contact Support” page via Typeform Help: their official contact form.
  • For legal / privacy issues: gdpr@typeform.com
  • Local contact in Ireland: +353 (1) 8553855, Email: info@typeform.ie (for Irish office)
• Average Response Time / TAT:
  • Typeform does not publish a very specific SLA for all support tiers.
  • Based on user reports and review content, general support (Basic/Free) can take ~1 business day for non-urgent tickets. Higher-tier and Enterprise users report faster responses and often live chat or priority turnaround.

Pros vs Cons of Typeform

Pros	Cons
Engaging, high-quality form UX which often yields better completion / response rates due to conversational format.	Free plan is very limited (≈10 responses/month), which makes it hard for low-volume users.
Strong visual design, multimedia support, branding options, and custom domain in higher plans.	Many advanced features (multi-language, video questions, drop-off analytics) locked behind more expensive plan tiers.
Good integrations & workflow tools, flexible logic jumps, webhooks / APIs.	Cost per response for heavy respondents can become quite high when scaling up.
Security & compliance options for businesses (Enterprise options for GDPR, HIPAA, preferred data centers etc.).	Lack of offline mode (forms need connectivity) and limited support phone contact (no general phone-based support).
Extensive templates, community, good support via help docs / knowledge base.	Some user feedback about response limits and pricing transparency (e.g. noticing limits only after exceeding free or basic quotas).

8. FastField

FastField (formerly Merge Mobile) is a mobile and web-forms data collection platform designed for rich, offline-capable field data capture, custom workflows, integrations, and reporting. It supports inspections, audits, checklists, compliance, field service, and more, allowing users to build forms with multimedia fields, geolocation/time stamps, PDF/Word/Excel reporting, and dispatch/routing.

So, what are the use cases of FastField?

1. Field inspections, audits & compliance — for health & safety, environmental, quality, vehicle, or building inspections, especially in remote or offline scenarios.
2. Work order / task dispatching & scheduling — assigning and routing forms & tasks to field staff, tracking acceptance/completion, managing follow-ups.
3. Offline data capture & rich media entry — collecting data when network unavailable (mobile/remote locations), including photos, videos, signatures, audio, barcode/NFC, etc.
4. Custom reporting and form-to-PDF/Word/Excel output — mapping forms to report templates (PDF/Word), automated delivery of reports, custom branding and formatting.
5. Survey & feedback collection via web & embeddable forms — web-forms, QR code forms, external respondent forms, customer feedback, registrations.
6. Data dashboards, analytics & business insights — built-in dashboards to track trends, KPI metrics, filtering, integration with other systems (Zapier, cloud storages etc.).

What are the key features of FastField?

• No-code / drag-and-drop form builder for mobile/web forms.
• Multi-platform support: Android, iOS, Web. Forms work offline and sync when connectivity returns.
• Rich media & data capture: photos (with annotations / drawings), video/audio, signatures, GPS/time stamps, barcode/NFC scanning.
• Custom report generation: map form fields to your own PDF/Word/Excel templates, multiple report templates per form, live preview.
• Workflow automation & dispatch / routing: assign forms to users/groups, conditional routing, follow-ups, task tracking.
• Integrations with external systems & flexible data output: API, webhooks, direct post, built-in connectors like Google Drive, Dropbox, AWS, Zapier etc.
• White-labeling options & branding: custom logo, color scheme etc.
• Dashboards & analytics: filtering, KPI tracking, trends, data insights.

Plans & Pricing of FastField

• Standard / User Plan – US$25 / user / month (monthly billing)
• Discounted Annual Rate – ~ US$22.50 / user / month when billed annually (for long-term commitment)
• Free / Trial Period – A free trial is available.
• Optional / Add-On Features:
  • Anonymous Forms (third-party respondents without authenticated user account). Each extra anonymous submission is charged (≈ US$1.50-1.80 per submission) beyond included free quota.
  • White Label Branding (custom logo, color, theming) – contact sales/account rep for pricing.
• Discounts for large volume of users, multi-year agreements, non-profit or educational organizations.

FastField Reviews on Other Platforms

Platform	Rating / Key Highlights
Capterra	Overall 4.7/5 based on ~31 reviews. Ease of Use ~4.7, Customer Service ~4.6. Users praise its mobile/offline capabilities, ease of form building, and reporting.
SaaS-Worthy	Strong ratings (≈4.8/5 from many users). Highlights include responsiveness, flexibility, data capture, customer support. Some users mention reporting or styling limitations.
SpotSaaS	Positive feedback about feature completeness (unlimited submissions/forms, offline use, integrations etc.), value for functionality.

FastField Customer Support & TAT (Turnaround Time)

• Support channels:
  • Help Center / Knowledge Base (Zendesk) with articles, videos.
  • Submit help tickets via portal.
  • Account rep / sales / professional services assistance (for onboarding, form building) when needed.
  • Contact by email: info@fastfieldforms.com
  • Phone: +1 949-234-6248 (U.S.)
• Average Response Time / TAT:
  • While no strict SLA is publicly posted for all customers, users report that general support inquiries are addressed promptly.
  • Professional service / enterprise / paid-tier users generally receive faster, more personalized support (onboarding, form design etc.). Implicit from optional services and reviews.

Pros vs Cons of FastField

Pros	Cons
Very strong offline capability, rich media capture, and robust mobile/web form building.	Cost per user can be high, especially for larger teams or if many users are needed.
Flexible reporting options: mapping to PDF/Word/Excel, custom templates, branding.	Some users note that reporting and dashboard formatting/styling options are less customizable or have limitations.
Intuitive, easy-to-use interface; good mobile experience.	Advanced features may require some learning; may have a steeper curve for non-technical users.
Strong customer support (according to many reviews) and responsive service.	Limitations in free/low usage options: anonymous third-party submissions cost extra; branding and white labeling usually as add-ons.
Unlimited form creation & unlimited submissions under paid plan; good for scaling field operations.	Some lag reported in form submission/delays when using large or complex forms in weak connectivity or heavy media-usage contexts.

9. Kizeo Forms

Kizeo Forms is a mobile & web forms platform for digital data capture, workflow automation, and reporting. It is focused on enabling field teams to replace paper with customizable digital forms that work offline, include multimedia (photos, GPS, signatures), integrate via REST API and connectors, and provide unlimited forms/submissions.

So, what are the use cases of Kizeo Forms?

1. Field Data Capture & Inspections — collecting inspection data (safety, quality, environmental) with photos, signatures, GPS location directly from the field.
2. Offline Workflows — filling out forms in low or no connectivity areas (remote sites), then syncing later.
3. Report Generation & Custom Outputs — exporting data in formats like PDF, Word, Excel; generating custom reports after data capture.
4. Integrations & Data Routing — connecting with external tools: REST API, SharePoint, BI tools, cloud storage, etc.
5. Templates & Unlimited Forms — using form/template libraries, creating many forms/submissions without strict limits.
6. Multi-language / Multi-user Deployment — organizations with field staff across countries/languages with many users / user roles.

What are the key features of Kizeo Forms?

• Unlimited forms, unlimited submissions, unlimited data storage in paid plans.
• Full mobile app with offline mode; web interface for form creation and administration.
• Multimedia capture: photos, signatures, GPS / geolocation stamps.
• Template library & form design tools (drag & drop-style, intuitive form creation).
• REST API & connectors (e.g. SharePoint, BI tools) for exporting data, integrating with other systems.
• Report generation: Word / PDF / Excel export, customizable report content.
• Very good support & documentation: tutorials, videos, a user community (“Kommunity”), multilingual support (English / French).

Plans & Pricing of Kizeo Forms

• Annual Plan – US$ 15 / user / month (paid as one installment)
  • Unlimited forms, submissions, data storage
  • All advanced features included
  • Phone & email support 5 days a week; access to templates & community “Kommunity”
• Monthly Plan – US$ 22 / user / month
  • Same features (unlimited everything) but billed monthly
  • Support by phone & email 5/7 days; access to template library & Kommunity.
• Free Trial – 15-day free trial, no credit card required; includes up to 10 licenses/users during trial.
• Additional Notes:
  • Pricing is per license (user + device) i.e. each person using the mobile app counts.
  • For multiple licenses, volume discounts may be available.

Kizeo Forms Reviews on Other Platforms

Platform	Key Highlights / Ratings
Capterra	Overall rating ~4.6/5 (61 reviews). Ease of Use ~4.4; Customer Service ~4.8. Users praise usability, reliability in the field, and strong support. Some feedback mentions learning-curve with advanced features.
GetApp	Starting price ~$22/user/month; reviews highlight good value for unlimited forms/submissions, generally positive on features and support. Some users report minor issues with export speed or UI ergonomics.
SoftwareSuggest / TechImply	Recognised features include conditional logic, real-time sync, API access, multilingual support. Pricing noted as transparent. Some users mention occasional glitches when working with many photos or weak connectivity.

Kizeo Forms Customer Support & TAT (Turnaround Time)

• Support channels / contact details:
   • Phone: +33 4 90 23 67 60 (support)
   • Email: support@kizeo.com
   • For subscription / sales / PO enquiries: contact@kizeo.com
   • Knowledge base / tutorials / videos / Kommunity (user community platform) for peer support and self-help.
• Support hours: Monday to Friday from about 8:30 am to 6:00 pm CET
• Average Response Time / TAT:
   While a strict SLA (for all tiers) isn’t clearly published, the terms and user feedback suggest:
   • Most support queries answered during support hours on the same business day (especially for moderate severity issues)
   • For trial users / smaller issues, some waiting time possible up to 1 business day or more depending on volume.

Pros vs Cons of Kizeo Forms

Pros	Cons
Strong user reviews for ease of use, reliability, field-readiness, especially in offline or low-connectivity contexts.	Exporting or working with large numbers of photos can slow things down; some users find UI/ergonomics (e.g. navigation, revision history) could be improved.
Transparent pricing, unlimited forms / submissions / storage, access to all features in paid plan.	Some learning curve for advanced features / form revisions / use of template/report customization.
Good support (phone + email + self-help resources + user community) with multilingual responsiveness.	Support hours limited to weekdays business hours CET; may be less responsive outside those hours.
Robust integration options (API, SharePoint etc.), export to multiple formats; good for workflows.	Some users report the UI on mobile or browser could use improvements (visibility of navigation, handling revisions, photo galleries etc.).

10. GoCanvas

GoCanvas is a mobile forms and data-collection platform that enables businesses to replace paper forms with customizable digital forms/apps. It supports features like offline access, photo & signature capture, GPS/time stamps, workflows, dispatch & scheduling, report-generation (PDF), integrations, and more. It aims to streamline field operations, inspections, work orders, incident reporting, and project management.

So, what are the use cases of GoCanvas?

1. Inspections, Audits & Safety Checks – Field teams use GoCanvas to complete safety inspections, compliance audits, environmental assessments with multimedia and GPS evidence.
2. Work Orders & Task Dispatch – Scheduling, dispatching tasks, assigning follow-ups, handing off tasks among teams.
3. Daily Reports / Incident Reporting – Capturing incidents, daily logs, time & materials reports in the field, often with signatures/photos.
4. Custom Mobile Forms for Customers / Client Interaction – Forms used in customer-facing workflows (waivers, registrations) on tablets or mobile devices.
5. Offline Data Capture – Working in remote or low-connectivity areas, then syncing when online.
6. Report Generation & Analytics – Creating PDF reports, dashboards, analytics of submitted data to drive decisions.

What are the key features of GoCanvas?

• Unlimited forms & unlimited submissions in paid plans.
• Offline access for mobile forms, with sync when connectivity returns.
• Photo, signature capture; video/attachments in higher plans.
• Dispatch & scheduling of tasks, multi-user workflows, handoffs among team members.
• Report builder: configurable/customizable PDF reports.
• Deployment of web forms, departmental features, attachments and video support in higher tiers.
• Security features such as multi-factor authentication, SAML SSO (higher plans), SOC2 Report Access.
• Support via email, chat, phone; help center / knowledge base.

Plans & Pricing of GoCanvas

• Pro Plan – US$ 49 / user / month (billed annually, minimum 3 users)
  • Unlimited forms & submissions
  • Offline access, photo/signature capture
  • Dispatch & scheduling, multi-user workflows
  • Configurable PDF reports
  • Email, chat, phone support; help center access
• Max Plan – US$ 79 / user / month (billed annually, minimum 3 users)
  • All of Pro features
  • Video capture, file attachments
  • Department creation, advanced analytics, white labeling
  • SAML / SSO, dedicated onboarding & training, extra security & reporting features
• Free Trial available.

GoCanvas Reviews on Other Platforms

Platform	Key Highlights / Average Sentiment
Better Buys	Users praise GoCanvas for its mobile / field abilities, large template library (~30,000 pre-built apps), ability to customize solutions to their business, but point out missing OCR, or inability to import scanned documents. Grit Brokerage
SaaSworthy	Notes that GoCanvas offers solid value in its feature set, especially offline access, support, unlimited forms; higher plans needed for advanced features.
GetApp	Average rating ~4.4/5: good feedback on ease of use, value for paper-replacement, but some users mention cost for smaller deployments.

GoCanvas Customer Support & TAT (Turnaround Time)

• Support channels / contact details:
  • Help Center / Knowledge Base & FAQs. Email support, Chat support, Phone support (these are available depending on plan).
  • Sales / Onboarding team via “Connect with an Expert” section.
• Support hours: Live support hours are 9 a.m. to 5 p.m. EST (US), on weekdays.
• Average Response Time / TAT: While GoCanvas does not publish a detailed SLA for all plan levels, user feedback suggests that general / non-critical tickets receive responses within 1 business day. Higher priority or enterprise-type customers receive faster support (phone, chat) and onboarding/training assistance.

Pros vs Cons of GoCanvas

Pros	Cons
Strong mobile / offline capabilities; good support for field work (photos, signatures, GPS etc.)	No free plan; minimum 3 users required which adds cost for small teams.
Unlimited forms & submissions in paid plans provide flexibility for scaling usage.	Some advanced features (video capture, SSO, white labeling etc.) are locked behind the higher-tier plan; more expensive.
Customizable PDF reports and workflows; dispatch & scheduling features helpful for operations & field teams.	For very large media attachments or complex forms, performance or sync delays may occur (user complaints) though not heavily documented.
Good support channels (help center, phone, chat); inclusion of onboarding/training in higher plans.	No OCR / document scanner import built-in; some forms of export or integrations may require add-ons or custom work.
Clear pricing tiers; relatively rich features even at entry-paid level.	Cost may be high for smaller companies or organizations that need only basic features; annual billing requirement may be a compromise.

Why You Should Look for GoFormz Alternatives?

You should look for GoFormz alternatives if your organization has outgrown its core capabilities or needs more flexibility in terms of integrations, pricing, and scalability. While GoFormz is a widely used digital forms platform, it does have certain limitations that make businesses explore better options in 2025:

• Limited Customization of Advanced Workflows: GoFormz is excellent for basic mobile data collection, but users report restrictions when building more complex conditional logic, approval workflows, or industry-specific form processes.
• Integration Constraints: Although GoFormz integrates with platforms like Salesforce and Box, the overall ecosystem is narrower compared to other form automation tools that offer native connections with hundreds of apps.
• Pricing Challenges for Growing Teams: The per-user pricing can become expensive as organizations scale. Many competitors provide more cost-efficient pricing models with unlimited forms, submissions, or tiered features.
• Offline Functionality Limitations: GoFormz supports offline form filling, but users sometimes face syncing delays or difficulties in data submission when working in low-connectivity environments.
• Reporting & Analytics Limitations: The built-in reporting features are basic. For advanced dashboards, BI-grade analytics, or customizable exports, many businesses require third-party tools or workarounds.
• User Experience Concerns: Some reviewers mention that the form builder can feel less intuitive compared to newer, drag-and-drop competitors that focus heavily on design and usability.

In short, while GoFormz is a solid tool for digitizing forms, organizations looking for richer integrations, better pricing flexibility, advanced reporting, and more robust offline capabilities often turn to alternatives like Taqtics, ProntoForms, and Formstack.

Criteria for Choosing the Best Alternative to GoFormz

The criteria for choosing the best alternative to GoFormz depend on your organization’s size, industry requirements, and workflow complexity. Before deciding, businesses should evaluate the following factors:

• Ease of Use & Customization: Look for an alternative that offers a simple, drag-and-drop form builder with strong customization options. A good solution should allow you to create conditional workflows, approval paths, and industry-specific templates without requiring coding skills.
• Offline Data Capture: For field teams working in remote locations, reliable offline functionality with smooth syncing is critical. Ensure that the alternative provides stable offline access and quick synchronization once connectivity is restored.
• Integration Ecosystem: Your chosen platform should integrate natively with popular business tools such as CRM, ERP, cloud storage, and analytics platforms. A broader ecosystem ensures seamless workflows and eliminates data silos.
• Reporting & Analytics: Advanced reporting dashboards, real-time analytics, and customizable exports are important for decision-making. Look for platforms that can replace or even enhance GoFormz’s limited reporting capabilities.
• Scalability & Pricing: As your team grows, the cost per user can add up quickly. Choose an alternative with transparent, scalable pricing models—preferably those offering unlimited forms and submissions.
• Security & Compliance: For industries handling sensitive information, ensure that the alternative complies with standards such as GDPR, HIPAA, or ISO certifications. Strong security and compliance are non-negotiable.
• Customer Support & Training: Evaluate the quality of customer support, onboarding resources, and training materials. A responsive support team ensures minimal downtime and smooth adoption across your organization.

In summary, the best GoFormz alternative should combine usability, integrations, scalability, and strong offline features to meet both current needs and future growth.

What is the Best Alternative of GoFormz?

Taqtics is the best alternative to GoFormz because it goes beyond simple digital form filling and delivers a complete operations management solution. While GoFormz mainly focuses on digitizing paper forms, Taqtics enables businesses to manage workflows, compliance, audits, checklists, task assignments, and real-time reporting in a single platform.

Key reasons why Taqtics stands out as the best alternative include:

• Comprehensive Use Cases – From daily checklists and audits to SOP tracking and training modules, Taqtics covers a broader spectrum of business operations than GoFormz.
• Affordable & Scalable Pricing – Taqtics offers transparent and cost-effective plans that grow with your team, making it more budget-friendly for scaling organizations.
• Advanced Analytics & Dashboards – Businesses get real-time insights, escalation tracking, and advanced dashboards to monitor performance effectively—features that GoFormz often lacks.
• Offline Functionality – Taqtics ensures stable offline access with seamless syncing, which is crucial for field teams working in remote or low-connectivity areas.
• Superior Customer Support – With quick turnaround times, personalized onboarding, and responsive support, Taqtics ensures a smoother user experience compared to GoFormz.

If you are looking for a powerful, easy-to-use, and scalable platform that combines digital forms with complete operational management, Taqtics is the top alternative to GoFormz in 2025.