Top 10 MaintainX Alternatives & Competitors 2025

In the ever-evolving world of maintenance management software, many organizations are actively searching for alternatives to MaintainX. According to G2, top competitors like Limble, UpKeep, eMaint, and Brightly are already capturing attention from users exploring other CMMS options. Moreover, in blogs and comparison guides, dozens of solutions are being recommended as replacements or complements to MaintainX — indicating that a significant portion of its user base is evaluating alternatives.
Why this shift? MaintainX, though powerful in many respects, can feel restrictive when it comes to scalability, integrations, pricing, or certain specialized maintenance workflows. Many users report that they outgrow its features or face hidden costs when customizing it for large teams or enterprise setups.
In this guide, we’ll not only highlight 10 solid alternatives to MaintainX in 2025, but also offer a side-by-side comparison of each in terms of use cases, features, pricing, customer support, and pros & cons. Whether you’re running a small facility or managing operations across multiple sites, this list will help you find the right fit for your maintenance needs.
What are the best MaintainX alternatives?
- Taqtics — Best for Retail & Restaurant Operations
- Limble CMMS — Best Overall MaintainX Alternative
- UpKeep — Best Mobile-Centric Maintenance Solution
- Fiix — Best for Predictive & AI-Driven Maintenance
- Hippo CMMS — Best for Facility & Building Maintenance
- Asset Panda — Best for Custom Asset Management Capabilities
- Maintenance Connection — Best for Regulated Industries
- Corrigo — Best for Field Service & Work Order Dispatching
- ManagerPlus — Best for Inventory-Integrated Maintenance
- Brightly (formerly eMaint) — Best for Sustainability & IoT Integration
What is MaintainX?
MaintainX is a cloud-based Computerized Maintenance Management System (CMMS) designed to help organizations streamline work orders, preventive maintenance, and asset management in real time. It provides maintenance teams with a mobile-first platform to track equipment, assign tasks, capture digital checklists, and monitor operational performance—all from a single dashboard.
With its user-friendly mobile app, MaintainX enables technicians to complete work orders directly in the field, upload photos, and add notes for better communication. Managers can generate insights on downtime, costs, and asset lifecycles, making it easier to optimize maintenance operations and improve compliance.
From manufacturing plants and facilities to hospitality, healthcare, and utilities, MaintainX is widely adopted across industries looking to reduce unplanned downtime, extend equipment life, and enhance team productivity.
1. Taqtics
Taqtics is a cloud-based operations management platform designed for retail, restaurant, and multi-location businesses. It helps organizations digitize workflows like SOP checklists, audits, issue tracking, merchandising, asset management, training, and attendance. The platform focuses on delivering real-time visibility, execution consistency, and AI-backed compliance features—replacing fragmented spreadsheets and manual reporting.
Let’s Check Out the Use Cases of Taqtics
- Retail Operations: Retail brands use Taqtics to digitize SOP checklists, validate merchandising compliance through AI-powered photo recognition, and assess store readiness. Leadership gains real-time dashboards to track performance across hundreds of outlets, with compliance rates improving up to 95%.
- Restaurant & Food Service: Restaurants deploy Taqtics for food safety audits, staff training, and asset maintenance. Features like geo-fenced check-ins and photo proof reduce inspection times, minimize errors, and ensure adherence to food safety standards.
- Manufacturing & Supply Chain: Manufacturing units leverage Taqtics for QA audits, safety compliance, and asset lifecycle tracking. Automated tickets and maintenance reminders reduce downtime by as much as 87%, ensuring operational efficiency on the production floor.
Key Features of Taqtics
- Customizable digital checklists with geo-fencing and photo uploads
- AI-powered merchandising compliance with photo validation
- Standardized audits, scoring, and corrective workflows
- Barcode-based asset tracking with maintenance reminders
- Real-time dashboards, heatmaps, and export options (Excel/PDF/PPT)
- Ticketing system with issue escalation protocols
- Attendance management with GPS-based validation
- Mobile-first training and microlearning modules
- Multilingual support for distributed teams
- APIs and integration capabilities for scalability
Plans & Pricing of Taqtics
- Free Trial: Available without credit card.
- Free Plan: Not officially listed (pricing is generally custom).
- Paid Plans: Quote-based, depending on team size, modules, and number of locations.
(Most customers report quick turnaround for pricing requests, though transparency is limited.)
Taqtics Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| Software Advice | 4.8 / 5 | 4.9 / 5 | 5.0 / 5 | 4.4 / 5 |
| Capterra | 5.0 / 5 | 4.0 / 5 | 5.0 / 5 | 2.0 / 5 |
| Capterra (Alt) | 4.8 / 5 | 4.9 / 5 | 5.0 / 5 | 4.4 / 5 |
Taqtics Customer Support TAT
Contact Details:
- Sales Inquiries: sales@taqtics.co
- Phone: +91 98451 77744
- Office Address: Peachy Technologies Pvt Ltd, 3rd Floor, 572, 3rd Main Rd, Above Starbucks, P&T Colony, RT Nagar, Bengaluru, Karnataka 560032
- Website: www.taqtics.co
Turnaround Time (TAT):
Taqtics has one of the fastest customer support ratings in the category. Most customers highlight response times within a few hours, while onboarding support is often delivered within days to weeks for multi-location rollouts.
Pros vs Cons of Taqtics
| Pros | Cons |
| Intuitive, mobile-first interface easy to adopt across multiple sites | No transparent public pricing; all plans require custom quotes |
| AI-powered merchandising checks and automation | Dashboards could offer more interactive customization options |
| Proven results: 95% compliance and 87% faster issue resolution reported | Attendance tracking features are basic compared to full HR systems |
| Comprehensive coverage: audits, ticketing, training, assets in one tool | Workflow customization may feel complex for non-technical teams |
| Highly responsive customer support (5/5 ratings across review platforms) | Reporting exports (Excel/PDF) may feel clunky to some users |
2. Limble CMMS
Limble CMMS is a cloud‐based maintenance management platform built to help organizations manage operations like work orders, preventive and predictive maintenance, asset tracking, spare parts inventory, and compliance. It combines enterprise-grade features with a user-friendly interface so that both management and field technicians can adopt it quickly.
Let’s Check Out the Use Cases of Limble CMMS
- Preventive Maintenance for Manufacturing & Industrial Facilities: Users deploy Limble to schedule, automate, and track preventive maintenance tasks. This reduces unplanned downtime, increases asset uptime, and helps extend the service life of machinery.
- Facility & Campus Management: For facilities, universities, hospitals, etc., Limble is used to manage multiple assets across locations, track maintenance history, handle work requests, and plan long-term asset replacement.
- Inventory & Spare Parts Optimization: Companies use Limble to maintain parts & inventory levels, set thresholds, automate reordering notifications, and avoid stockouts or excess spares. This is especially helpful in operations with many assets where parts usage must be tracked precisely.
- Regulatory Compliance & Audits: Industries with strict audit standards (e.g. food & beverage, pharmaceuticals) use Limble to gather maintenance logs, track asset histories, perform safety or inspection checks, and pull reports needed for audits.
- Predictive / Condition-based Maintenance using IoT: Using sensors and IoT integrations, organizations set thresholds that trigger alerts and automatically generate maintenance tasks before breakdowns occur.
Key Features of Limble CMMS
- Work order management: creation, assignment, scheduling, status tracking from both desktop and mobile.
- Preventive and condition/meter-based scheduling (recurring PMs, threshold/meter triggers) to avoid reactive maintenance.
- Asset management: asset profiles, maintenance histories, QR/barcode scanning, parent-child asset hierarchies.
- Spare parts / inventory management: tracking usage, low stock alerts, vendor/Purchase Order management.
- Reports & dashboards: real-time insights, KPIs like downtime, time to repair, cost tracking, exportable reports.
- Predictive maintenance via IoT sensor integrations.
- Mobile app with offline mode: technicians can work in the field without constant connectivity.
- Unlimited assets, custom fields, and work requesters in many plans.
- Customer Success Managers for higher-tiered plans, guided onboarding.
Plans & Pricing of Limble CMMS
| Plan | Price (USD / user / month)** | Key Features Included |
| Basic | Free plan (always free, no trial) | Includes core features: unlimited work orders & requesters, some procedure/work request capabilities, basic dashboards, unlimited assets & custom fields. |
| Standard | ~$28 / user / month | Adds unlimited recurring PMs, custom dashboards, improved reporting & calendar view, more procedure attachments, extra analytics. |
| Premium+ | ~$69 / user / month | Adds more advanced features like vendor & PO management, inventory/spare parts, meter/threshold-based scheduling, IoT integration, offline mode, dedicated success manager. |
| Enterprise | Custom quote | Multi-location tools, advanced roles & approval workflows, stronger integrations, regulatory compliance (e.g. 21 CFR), inventory cycle counts, single sign-on, etc. |
Limble CMMS Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| Software Advice | ~4.8 / 5 | ~4.7 / 5 | ~4.9 / 5 | ~4.6 / 5 |
| Capterra | Very positive (users cite intuitive interface, smooth transition) | Many say good ROI for cost, some say cost can rise when many advanced features are needed | Highly rated; onboarding and help resources praised | Strong features; some minor complaints about reporting depth |
| BetterBuys | — | — | “handles bugs promptly” etc. | Reports, inventory tracking, predictive maintenance highlighted |
Limble CMMS Customer Support TAT
Contact Details:
- Email: support@limblecmms.com
- Phone: +1 (801) 851-1218
- Address / HQ: Limble Solutions, Inc., 3290 West Mayflower Way, Lehi, UT 84043, United States
Turnaround Time (TAT):
- On weekdays, average response time is under 60 seconds via chat/email/phone.
- On weekends, response time is within ~4 hours.
- All customers, regardless of plan, receive support; higher tiers get additional resources (Customer Success Manager, custom onboarding).
Pros vs Cons of Limble CMMS
| Pros | Cons |
| Very intuitive / easy-to-use UI; fast adoption even by non-technical users | For smaller operations, some advanced features may be overkill or cost burdensome |
| Strong mobile app & offline support; technicians can work reliably in the field | Reporting/export tools sometimes considered less flexible; certain custom report types may be missing or limited |
| Good value: lots of features at moderate price (especially mid-tier plans) | Integration with some third-party tools (or legacy systems) may require custom work or additional cost |
| Strong inventory & spare parts management; predictable PM schedules via thresholds/IoT | As usage / size scales, performance in very large data sets or many locations may slow down; setup and configuration effort needed initially |
| Excellent customer support with fast TAT; solid onboarding / success resources | Some users mention minor UI quirks, mobile-app limitations (scrolling, large checklist editing) |
3. UpKeep
UpKeep is a mobile‐first computerized maintenance management system (CMMS) that helps businesses manage assets, work orders, preventive maintenance, inventory, and maintenance team workflows. It offers both reactive and proactive maintenance tools, integrates condition monitoring (IoT), and is built to simplify maintenance operations across locations with real‐time visibility.
Let’s Check Out the Use Cases of UpKeep
- Manufacturing / Industrial Operations: UpKeep is used to schedule preventive maintenance, track assets / downtime, and automate work orders. This helps reduce unplanned breakdowns, improve uptime, and optimize repair costs.
- Facilities & Building Management: Managers of facilities use UpKeep to log work requests (from staff), assign work orders, conduct regular inspections/checklists (e.g. safety or compliance), and maintain asset inventories. Real‐time dashboards help oversight of performance, bottlenecks, and ageing assets.
- Food, Beverage & Hospitality: Industries with regulatory compliance (cleanliness, safety, inspections) employ UpKeep for audit trails, health & safety inspections, monitoring of asset condition (e.g. refrigeration), maintenance scheduling, and logging issues with photographic documentation.
- Retail & Multi‐site Operations: Retail chains or multi‐location organizations use UpKeep to ensure consistency of maintenance, central visibility, preventive maintenance scheduling, and faster response via mobile app to field issues. Also to track spare parts / inventory across locations.
- Predictive / Condition‐Based Maintenance: Using IoT sensors and condition monitoring, UpKeep can trigger work orders automatically when certain thresholds are met (e.g. vibration, temperature). This allows avoiding failures before they happen, lowering downtime and repair costs.
Key Features of UpKeep
- Work Order Management: create, assign, track & close work orders. Real‐time updates.
- Preventive Maintenance (PM): recurring schedules, calendar views; meter/time based triggers.
- Asset Management: record asset metadata, history, downtime, condition, lifecycle.
- Inventory / Parts Management: track parts usage, reorder alerts, inventory levels.
- Checklists & Inspections: custom checklists for routine tasks, compliance, audits.
- Mobile App & Offline Mode: technicians can operate in field, update tasks, log issues from phones.
- Reporting & Analytics: dashboards, cost/time tracking, downtime metrics, exportable reports.
- Integrations & APIs: ability to connect with other tools. IoT / sensor integrations.
- Signature capture, mobile forms (images, attachments) for work orders.
Plans & Pricing of UpKeep
| Plan | Price (USD / user / month) | Key Features / What’s Included |
| Lite | ~$20 / user / month (annual billing) | Basic features: unlimited work orders, preventive maintenance, asset management, custom tasks, unlimited requesters / view‐only users; 24/7 support (phone, chat, email) for all users. |
| Starter | ~$45 / user / month | Adds custom checklists, better inventory management, time and cost tracking, more analytics & reporting (30 days) etc. |
| Professional | ~$75 / user / month | Multiple inventory lines, external request portals, advanced analytics/reporting, offline mobile mode, signature capture. |
| Business Plus / Enterprise | Custom / quote based | Adds workflow automation, API integrations, custom dashboards, multi‐site support, priority support, roles & permissions etc. |
- Free Trial: UpKeep offers a free trial (7 days) so you can test features without commitment.
- Pricing is typically per user, billed either monthly or annually.
UpKeep Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| Capterra | ~4.6 / 5 (mobile‐friendly, intuitive) | Generally positive, though higher tiers seen as more expensive; small users sometimes feel overpaying for advanced features. | Support praised; some complaints about delays when scaling or in large deployments. | Strong core functionality; some users want more depth in reporting or offline capabilities in lower plans. |
| GetApp | Good interface; useful mobile features. | Seen as value for money for small/medium teams; cost escalates with user count and advanced needs. | Mixed; many positive; some mention that advanced support (dedicated CSM) is extra. | Features are broad; some trade‐offs in speed or UI in large installations. |
UpKeep Customer Support TAT
Contact Details:
- Phone (US / Canada): +1 323-880-0280
- International Phone: 1 (866) 817-3778
- SMS/Text Support: (866) 994-4119
- Address: 10880 Wilshire Blvd. Suite #850, Los Angeles, CA 90024
Turnaround Time (TAT):
- Live chat & chat within app: Usually minutes for response in most cases, especially for standard issues.
- Email support: Generally responded to within a few hours in many reports; though not always immediate for non‐urgent queries.
- Phone support (for standard users): Available 8am-5pm PST weekdays, though 24/7 live chat is available.
- For Premium / Enterprise customers: Priority support queue, dedicated customer success manager, faster response/resolution times.
Pros vs Cons of UpKeep
| Pros | Cons |
| Very user‐friendly / mobile interface; short learning curve for field teams | Advanced features cost significantly more; costs scale up with number of users |
| Strong preventive maintenance and IoT / condition‐based tools | Reporting / custom analytics in lower tiers is less robust than in higher‐tier plans |
| Good inventory / parts tracking and asset life visibility | Offline mode and signature capture sometimes missing or limited in lower plans |
| Flexible integrations & API / sensor support | Some users report lag or slower performance when managing large datasets or many assets |
| Strong customer support options, plus dedicated CSM for premium customers | Pricing transparency can be less clear for business plus / enterprise plans; custom quotes required |
4. Fiix
Fiix (by Rockwell Automation) is a cloud-based Computerized Maintenance Management System (CMMS) designed to help organizations manage preventive and predictive maintenance, work orders, asset management, spare parts/inventory, and analytics. It aims to improve uptime, streamline inspections, centralize maintenance data, and enable condition-based maintenance workflows.
Let’s Check Out the Use Cases of Fiix
- Industrial & Manufacturing Plants: Manufacturers use Fiix to schedule preventive maintenance, manage machine assets and reduce unplanned downtime. Work orders tied to assets help track repair histories, failure rates, and maintenance costs.
- Facilities Management: Property managers, campuses, hospitals, etc., use Fiix to monitor utilities, building infrastructure, HVAC, electrical systems. Inspections, compliance checks, and asset lifecycle tracking are centralized.
- Food & Beverage / Regulatory Environments: Businesses in regulated industries leverage Fiix for audit trails, alerts, inspection checklists, safety / hygiene check integrations, and ensuring maintenance activities meet compliance standards.
- Retail & Multi-Location Operations: With many sites/stores, organization can use Fiix to unify maintenance processes, track spare parts inventory across locations, assign work orders when needed, and monitor performance through dashboards.
- Predictive / Condition-Based Maintenance: Fiix supports IoT / sensor integrations to trigger maintenance when metrics cross thresholds (vibrations, temperature etc.), which helps shift from reactive to preventive or predictive maintenance, reducing emergency repairs.
Key Features of Fiix
- Work order management, including creation, assignment, scheduling, tracking, and closing.
- Preventive maintenance scheduling, recurring tasks, calendar views.
- Predictive maintenance via sensor / IoT integrations.
- Asset management: asset profiles, hierarchies, history, downtime tracking.
- Spare parts / inventory tracking: reorder points, vendor management, parts usage reports.
- Inspection / checklist workflows with mobile support.
- Reporting and dashboards: KPIs like MTTR, MTBF, uptime, cost of maintenance.
- Mobile app with offline capabilities.
- Integration with other systems (ERP, sensors, IoT platforms).
- Notifications, alerts, and escalation workflows.
Plans & Pricing of Fiix
- Free Trial / Demo: Fiix offers a free trial or demo version so potential users can test basic functionality before committing.
- Pricing Tiers: Multiple plan levels, priced per user / asset, increasing in features. The pricing depends on number of users, assets, modules (like predictive maintenance, inventory), support level, integrations.
- Custom / Enterprise: For large scale / multi-site use, enterprise plans are custom quoted, including advanced features, prioritized support.
(Note: Exact public pricing is relatively opaque; prospective users often need to contact Fiix for a quote based on their scale and feature needs.)
Fiix Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| Capterra | Generally praised; intuitive UI for mobile & desktop users | Many users say the cost is fair for mid-sized operations; some say higher tiers get expensive | Support is viewed positively; some mention delays for custom or advanced support requests | Feature set is robust; predictive maintenance & inventory management often commended |
| G2 | Users like the clean UX; onboarding is smooth for standard setups | Good ROI cited, especially when downtime / maintenance cost savings are achieved | Mixed feedback: standard support responsive; enterprise/custom support better but may have delays | Deep asset/work order management; some users want more flexibility in reporting/custom dashboards |
| TrustRadius / Others | Ease of learning for teams with less technical skills is a plus | Value for cost is good for those who fully use preventive & predictive features | Responsiveness is seen as solid; SLA adherence better in paid plans | Strength is in mobile features, inventory; minor complaints about scaling for very large asset volumes |
Fiix Customer Support TAT
Contact Details:
- Support / Customer Service Email: support@fiixsoftware.com
- Phone: +1 (800) 432-1246 (US & Canada); international / region-specific numbers via their website
- Address / Headquarters: Fiix Software Inc., 150 Columbia St W, Suite 503, Waterloo, ON, Canada
Turnaround Time (TAT):
- For standard support tickets / emails: typically within a few hours during business hours.
- For live chat / in-app support: often under 1 hour for basic issues.
- For escalated / enterprise clients: priority response, often within 30 minutes to 1 hour for critical issues.
- For non-business hours / weekends: response may be slower (several hours), depending on support level.
Pros vs Cons of Fiix
| Pros | Cons |
| Robust preventive & predictive maintenance features | Pricing not fully transparent; custom quotes needed for many features |
| Good mobile app and inspection/checklist workflows | Reporting/dashboard customization in lower tiers somewhat limited |
| Strong inventory and spare parts management across locations | Scaling to very large asset volumes may have performance impacts |
| Solid user-friendly interface; lower technical barrier for adoption | Support response for non-enterprise clients sometimes slower |
| Integrations with IoT / sensors and ERP systems | Some advanced features (e.g. deep analytics, custom metrics) extra cost or only in higher plans |
5. Hippo CMMS
Hippo CMMS is a cloud-based maintenance management software designed for small to medium-sized businesses and facilities. It helps manage work orders, preventive maintenance, equipment and asset inventories, parts & vendors, interactive site/floor plans, and provides reporting & dashboards to gain visibility into maintenance operations.
Let’s Check Out the Use Cases of Hippo CMMS
- Preventive Maintenance in Facilities & Manufacturing: Users schedule recurring tasks before problems arise (e.g. regular inspections, servicing). This reduces unexpected downtime and helps extend the life of machinery and infrastructure.
- Work Order & Equipment / Asset Management: Tracking of work order creation → assignment → completion; asset histories are maintained. Equipment lifecycle tracking (from purchase to retirement) enables better decision-making about replacements and repairs.
- Parts & Inventory / Spare Parts Management: Monitoring parts stock levels, setting up reorder points, tracking usage of spare parts; and avoiding stockouts. Helps keep maintenance operations smoother.
- Interactive Floor Plans & Maps for Multi-location / Site Layout Management: Visual dashboards and site/floor plan maps help locate assets/warnings quickly, especially in larger facilities. Useful for spatial awareness of maintenance tasks and asset placement.
- Mobile Access & Reporting for Field Technicians: Technicians in field use mobile app (or mobile-friendly access) to view, update work orders, fetch equipment info, report issues, etc. Also generate reports & insights (KPIs, downtime, maintenance costs) from the dashboard.
Key Features of Hippo CMMS
- Work Order Management: create, assign, monitor, complete, schedule recurring PM tasks.
- Preventive Maintenance Scheduling: calendar dashboards, alerts before due dates.
- Equipment / Asset Management: track asset metadata, history, location, maintenance history.
- Inventory / Spare Parts Management: stock levels, parts usage, reorder points.
- Interactive Floor Plans / Maps & Site Layouts: for visual mapping of assets & workflows.
- Mobile App / Mobile-friendly Interface: technicians can use mobile devices to update and manage tasks.
- Reporting, Dashboards & KPI Insights: real-time dashboards, maintenance cost tracking, downtime, reports exportable.
- Work Order Templates, API Access, Purchase Orders, E-Signatures, Single Sign-On (SSO) (in higher tiers)
Plans & Pricing of Hippo CMMS
| Plan | Price (USD / user / month) | Key Features Included |
| Starter | ~$35/user/month. Minimum 2 users. | Work order management; equipment management; preventive maintenance; parts & inventory; reports & insights; calendar dashboard; maintenance request portal; up to ~25 requesters; up to ~100 equipment items. |
| Plus | ~$55/user/month (2-user minimum) | All Starter features + interactive floor plans/maps; KPI dashboards; custom UI; mobile app; increase in equipment/requester limits (~100 requesters, ~1,000 equipment items). |
| Pro | ~$75/user/month (3-user minimum) | All Plus features + work order templates; API access; single sign-on; purchase orders; email-to-maintenance request; e-signatures; unlimited requesters & equipment items. |
- Onboarding / Implementation: Hippo offers onboarding services (standard, enhanced or full facility audit) which incur additional cost. Standard onboarding starts around US$ 600, but full quote depends on scope.
Hippo CMMS Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| SoftwareAdvice | ~4.3 / 5 — users praise simplicity & easy onboarding. | ~4.5 / 5 — considered good ROI; seen as cost-effective for basic to mid features. | ~4.6 / 5 — support staff is generally helpful & responsive. | ~4.2 / 5 — Strong on core CMMS features; some gaps in advanced/custom analytics. |
| Capterra | 4.3 / 5 — clean interface; learning curve small. | 4.5 / 5 — users feel pricing matches features for many use cases. | 4.7 / 5 — often mentions quick/helpful customer support. | 4.2 / 5 — good breadth; some feedback wants more depth or customisation. |
Hippo CMMS Customer Support TAT
Contact Details:
- Main Phone: +1 866-956-2859
- Sales / Info Email: info@hippocmms.com
- Address: 200-214 McDermot Ave, Winnipeg, Manitoba, R3B 0S3, Canada
Turnaround Time (TAT):
- General support (email / tickets): Users report fairly prompt support; while Hippo doesn’t publicly state all SLA metrics in detail, many reviews mention helpful support and timely replies.
- According to Hippo’s information: Phone, email & live chat support are available during business hours; custom/onboarding support depends on plan.
- Some users mention mobile/field issues get responses within a few hours; more complex or custom requests may take longer. (No precise published “average response time” found in sources.)
Pros vs Cons of Hippo CMMS
| Pros | Cons |
| Very user-friendly interface; minimal learning curve for basic users | Mobile app features less powerful than desktop version in some reports |
| Good value for money in Starter / Plus tiers for basic to moderate use cases | Reporting, dashboard customisation and analytics less deep in lower tiers |
| Strong preventive maintenance and inventory/parts management core | Integration / API support weaker compared to some competitors in some use cases |
| Interactive floor plans / maps, visual tools to locate assets | As usage / complexity increases (many equipment items, many requesters), cost escalates; may require higher plan |
| Responsive customer support; good feedback from many user reviews | Some users report issues with data entry, navigation or search features at scale |
6. Asset Panda
Asset Panda is a cloud-based asset & maintenance management platform offering flexible, customizable workflows to track, maintain, audit, and manage assets through their lifecycle. It supports mobile barcode/QR scanning, maintenance tracking, inspections, contract and work order management, unlimited users, and aims to put visibility, accountability and asset data in the hands of teams.
Let’s Check Out the Use Cases of Asset Panda
- Fixed / IT Asset Management: Companies use Asset Panda to maintain inventories of IT hardware, office equipment, software licenses. Tracking assignments, warranties, locations, usage over time, and depreciation are part of the workflow.
- Maintenance & Repair Tracking: The platform supports scheduling preventive maintenance, managing repair tickets / work orders, attaching inspections, managing downtime, etc. Helps reduce breakdowns and keep machinery/equipment in service.
- Inspections, Audits & Compliance: Asset Panda is used to enforce inspections, do compliance checks, build custom audit checklists, track results and corrective actions. This suits industries with heavy compliance requirements (healthcare, government, facilities).
- Contract / Warranty / Lifecycle / Vendor Management: Users monitor and manage contracts associated with assets (renewals, expirations), warranty coverage, vendor relationships, asset lifecycles (from purchase through disposal).
- Tool / Inventory / Consumables Tracking: Beyond big assets, companies use it to track tools, parts, consumables, kits. Check-in/check-out workflows, usage tracking, attachments to asset records, etc. Useful for operations, field service, construction, education.
Key Features of Asset Panda
- Mobile‐first apps with barcode / QR code scanning for asset check-in, check-out, and audits.
- Maintenance tracking: schedule preventive maintenance, track repair work orders, notifications when maintenance is due.
- Customizable dashboards, workflows, fields, views and asset record layouts.
- Full lifecycle history: purchase, location, user, warranty/contract, maintenance history, disposal.
- Contract & warranty management with reminders.
- Asset inspections / audit checklists with attachments (photos, docs).
- Unlimited users in all plans (i.e. user count is not a pricing lever).
- Robust reports & exports (CSV, PDF, etc.), automations for notifications and workflow triggers.
- Tool / Inventory / Consumables / Kit tracking.
Plans & Pricing of Asset Panda
- Pricing Model: Based on number of assets tracked (asset-based pricing), not per user. All plans include unlimited users.
- Free Trial / Demo: They offer a free trial (14 days) and demos.
- Tiers / Estimated Costs:
- Small / Starter scale (few hundred assets) → in some sources ~$59/month (billed annually) for ~250 assets.
- Mid size (1,000-3,000 assets) with more customization / premium support → estimated ~$250/month or higher.
- Enterprise / large scale (5,000+ assets or custom needs) → custom quote; add-ons for advanced integrations etc.
- Add-ons / Discounts: Nonprofits/education often get discounts; multi-year commitments may be cheaper.
Asset Panda Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| GetApp | Rated high; users mention intuitive UI and good mobile experience. | Many say investment justified by capabilities; but pricing can become costly with large asset count. | Support is generally responsive; tickets responded within ~24 hours often. | Rich feature set; lifecycle management, audits, tools, reporting praised. Some minor complaints about integrations or offline usage. |
| Forbes Advisor | Friendly UI; customization helps adapt to workflow. | Good value especially for small-to-medium asset volumes; for large scale cost adds up. | Positive feedback on support; some delays for custom requests or features. | Strong in core features; some gaps (no real-time GPS tracking; some offline limitations) noted. |
| CompareTo / ComparesTo | Users like flexibility and customization; but some report steeper initial learning / setup. | Mixed: some say great ROI, others warn about increasing costs for many assets. | Many reviews mention helpful and patient support, especially during onboarding. Slight delays for more complex issues. | Feature-rich, especially for audit, contracts and asset history; some users want more offline or real-time tracking. |
Asset Panda Customer Support TAT
Contact Details:
- Phone: 855-898-6058
- Email: info@assetpanda.com
- Address: 3001 Dallas Parkway, Suite 580, Frisco, Texas 75034, United States
Turnaround Time (TAT):
- Email / support tickets: Typically within 24 hours for most customers.
- Live chat: 24/7 availability for certain support options.
- Phone support: Business hours (M-F) 8:30am-5:30pm Central Time for many plans.
- Response tends to be quicker for onboarding, for customers with larger asset counts or premium support plans. Some reviews say implementation / setup support is very helpful and fairly prompt.
Pros vs Cons of Asset Panda
| Pros | Cons |
| High customizability; flexible fields, workflows to match varied asset workflows | Pricing not transparent; cost increases with higher asset counts and add-ons |
| Unlimited users; good for teams of any size without per-user licensing costs | Offline mode / real-time geolocation features are limited or missing in some contexts |
| Strong mobile-app & barcode/QR scanning; ease of check-in/check-out and audits | Initial setup / configuration can be complex and require training |
| Full asset lifecycle and contract management with attachments, history, vendor support | Integrations (especially premium ones) and custom features may incur extra cost or delay |
| Responsive customer support; knowledge base & onboarding resources; good response TAT in many cases | Reporting / dashboard customization sometimes considered less deep or slower for huge data sets |
7. Maintenance Connection
Maintenance Connection is an enterprise-class, browser-based CMMS / Enterprise Asset Management (EAM) solution that helps organizations manage their maintenance operations, assets, work orders, inventory, preventive and corrective maintenance, regulatory compliance, and multi-site operations through a centralized platform. It offers both cloud and on-premises deployment options.
Let’s Check Out the Use Cases of Maintenance Connection
- Process & Discrete Manufacturing: Companies in food & beverage, chemical processing, biotech, automotive, and other manufacturing disciplines use Maintenance Connection to schedule preventive maintenance, track performance and asset health, ensure compliance (FDA, GMP, etc.), reduce downtime, and plan repairs vs replacements based on real asset history.
- Healthcare & Facilities Management: Hospitals, medical device makers, universities, and large facilities use MC for equipment asset tracking, managing preventive maintenance & calibration (e.g. biomedical devices), handling audit trails, safety compliance, service requests, and to maintain critical infrastructure with high availability.
- Data Centers & Energy / Utilities: The platform is used in environments (like data centers, power generation, utilities) where high uptime is essential. Users manage HVAC, backup generators, critical electrical & mechanical assets, monitor maintenance tasks, schedule inspections, and ensure regulatory & safety compliance.
- Government / Transport / Aviation / Municipalities: In government agencies, aviation, transport & municipalities, MC is used for managing asset fleets, infrastructure (roads, water/wastewater), maintenance of public buildings, airports, and coordinating multi-site maintenance operations with standardized workflows & approvals.
- Construction / Residential & Commercial Building Maintenance: For construction sites, property management, real estate & commercial/residential buildings, MC helps automate work order requests, manage subcontractors, schedule routine maintenance tasks (e.g. HVAC, plumbing, electrical), track parts/inventory, and offer visibility into operations across many locations.
Key Features of Maintenance Connection
- Work order and request management: create, assign, track, close work orders; request forms; status updates.
- Preventive maintenance scheduling: set recurring tasks, schedule based on time/usage, manage inspection workflows.
- Asset management: track assets with hierarchies, history, performance, calibration, warranties, etc.
- Inventory / parts / MRO supply management: track parts and supplies; reorder thresholds; manage stockrooms across sites.
- Mobile work-order / field technician support: mobile apps (MC Express etc.) for technicians to update WOs, view manuals, attach photos, etc.
- Reporting & analytics dashboards: metrics like downtime, labor hours, utilization, asset health, cost tracking.
- Multi-site / multi-location scalability: ability to standardize workflows, clone site setups, visibility across sites.
- Security, permissions, and integrations: role-based permissions, secure login, APIs, integration with EDMS, ERP, etc.
Plans & Pricing of Maintenance Connection
| Plan / Edition | Price | Key Features / Notes |
| Professional (cloud) | US$110 / user / month | Includes standard CMMS features: work orders, asset & inventory management, notifications, audit trails. |
| Mobile CMMS (cloud deployment) | US$58 / user / month (as an add-on to Professional) | Provides field mobile functionality, offline access, mobile work order updates. |
| On-Premises / Perpetual Licensing | Higher cost (e.g. ~$216 / named user / month equivalent) | For organizations preferring to host on their own infrastructure; includes similar feature sets but with different deployment support and licensing terms. |
| Enterprise / Custom | Quote based | For large, multi-site operations, advanced integrations, custom modules, enhanced SLA, scaling needs. |
- Free Trial / Demo: Available (you can request a customized demo); “Pricing Calculator” is offered to estimate cost based on your scope.
Maintenance Connection Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| GetApp | ~4.3 / 5 | ~4.3 / 5 | ~4.6 / 5 | Strong feature set—asset & inventory, reporting capabilities. |
| Capterra | Users say UI takes time to master; many powerful tools but some complexity. | Generally considered good ROI by those using its full capabilities. | Support is often praised for depth, but some users report slower responses for complex/custom issues. | Rich functionality across preventive maintenance, work orders, asset tracking. Some learning curve. |
Maintenance Connection Customer Support TAT
Contact Details:
- General / Sales Email: sales@maintenanceconnection.com
- Customer Service / Support Phone (US): Toll-Free (877) 345-3999
- Corporate Address: 11500 Alterra Parkway, Austin, Texas 78758, United States
- Regional / International Contacts: E.g. for South Africa: +27 (0)31 701 2788, info@maintenanceconnection.co.za, support@maintenanceconnection.co.za
Turnaround Time (TAT):
- Response time varies depending on the support plan / severity of the issue. While precise public SLA vs plan tiers are not fully disclosed, many user reviews note that simple tickets / issues receive responses “within hours” during business hours.
- For more complex or enterprise-level issues, custom responses or escalations may take longer.
- Support for urgent cases (production / critical assets) tends to be prioritized.
- Mobile app / field support is included; field technicians often report being able to update work orders onsite, so delays are more often in backend or advanced customization issues.
Pros vs Cons of Maintenance Connection
| Pros | Cons |
| Very robust set of features: work orders, preventive maintenance, inventory, asset hierarchy, compliance tracking | Steeper learning curve; many features can be overwhelming for smaller teams or less technical users |
| Good support and enterprise reputation; strong in regulated industries (manufacturing, healthcare, etc.) | Pricing is relatively high, especially when deploying to many users or needing mobile / offline capability |
| Multi-site, multi-location scaling & visibility; useful for organizations operating across sites | Customization & implementation can be complex, time-consuming and costly |
| Mobile support and field technician tools; good dashboards and reporting | Some users report UI / usability lag in certain modules; also delays for very custom or advanced requests |
| Cloud + on-premises deployment flexibility; role/permissions & security features are strong | Transparent SLA / response time details are not always obvious; pricing for some tiers not publicly listed |
8. Corrigo
Corrigo (by JLL Technologies) is a cloud-based CMMS / Facilities Management platform designed to help organizations manage work orders, preventive & predictive maintenance, assets, vendors, and service requests. It provides tools to move from reactive maintenance to strategic operations across multi-site facilities, using mobile access, analytics, and a vendor network to streamline maintenance workflows.
Let’s Check Out the Use Cases of Corrigo
- Facilities & Real Estate / Property Management: Corrigo is used by property managers to handle high volume reactive maintenance, service requests from tenants, work order routing, vendor management, and vendor invoicing. It helps in standardizing operations across many properties.
- Commercial / Retail Chains: Retailers with multiple sites use Corrigo to manage recurring maintenance, asset tracking, warranties, mobile field work, and ensure consistent performance across locations. Automations like auto-routing or tech assignment based on skills help reduce delays.
- Manufacturing & Industrial Environments: In industries where uptime, equipment reliability, and regulatory compliance matter, Corrigo is used for preventive and predictive maintenance, downtime tracking, equipment breakdown reporting, and making data-informed decisions about repair vs replacement.
- Vendor Management & Outsourced Services: Organizations using external contractors/vendors for maintenance leverage Corrigo’s vendor/inventory/materials management, managing SLAs, service request portals, and oversight of external service provider performance.
- Mobile Field / Remote Maintenance Operations: Maintenance staff in the field use Corrigo’s mobile apps to receive, update and close work orders, check in/out, attach photos, manage workflows and check warranties or service histories, enabling operations even away from the office.
Key Features of Corrigo
- Work Order Management: creation, prioritization, scheduling, tracking, escalation of tasks.
- Preventive Maintenance (PM) & Predictive Maintenance (PdM): schedule by date/meter/time; integrate alarms or sensors for early warning.
- Asset & Equipment Management: warranty tracking, repair vs replace recommendations, maintenance history.
- Vendor / Service Provider Management: vendor network, SLA tracking, invoice processing, external provider coordination.
- Inventory / Materials Management: tracking of spare parts, materials, purchase requests; managing inventory across facilities.
- Reporting & Analytics: dashboards, KPI tracking, work order metrics, facility performance visualizations.
- Mobile Access: Android / iOS apps; field techs can update from site, attach photos, collaborate with vendors or internal staff.
- Service Request Portal: communal portal for submitting requests, tracking status, vendor/tenant input.
- Move & Space Management / Facility Document Storage: managing changes in space usage, asset locations, storing facility documentation.
Plans & Pricing of Corrigo
- Pricing Model: Corrigo uses flexible pricing depending on client’s industry, scope, number of facilities, doors / units or work orders. In some cases pricing is per “door”, per work order, or per unit/residential entity.
- Minimums / Starter Costs: From a UK government-document pricing scheme: minimum monthly charge of £800 GBP, unlimited users, includes all modules; optional add-ons like Business Intelligence dashboards and AI-powered Smart NTE cost extra.
- Rate Examples:
- Per Door: ~ £21 per door (UK pricing doc)
- Per Work Order: ~ £1.72 per work order (UK doc)
- Per Unit (residential): ~ £1.00 per unit in that UK scheme.
- Contract Term & Deployment: Minimum 12-month contract; pricing includes mobile apps and software upgrades; deployment costs depending on complexity.
Corrigo Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| Capterra (India) | Users say it’s “user-friendly, very customizable,” helps cross-vendor management, multiple locations. | Many believe ROI is good for those managing many sites; some think vendor fees / charges could be better handled. | Generally positive; but some complaints about app for technicians, usability in selecting vendors, older module capabilities. | Strong on vendor / invoice / work order tracking; some concern about older browser compatibility, legacy UI in some parts. |
| G2 | Good when users invest in training; mobile + dashboards + analytics appreciated. | Mixed—those using many modules see value; smaller customers sometimes feel overpaying for unused functionality. | Support generally praised for depth, but complexities in setup, integration delays reported. | Footprint of functionality is broad; strong in PM, vendor, asset tracking; less so in some custom integrations for niche needs. |
Corrigo Customer Support TAT
Contact Details:
- General Support / Email (US / Canada): support@corrigopro.com / CorrigoSupport.IFM@ap.jll.com
- Phone (US / Canada): 800-517-2629
- Australia: 1800-875-264
- Hong Kong / China: +852-34914309
- UK / Europe support: emeasupport@corrigopro.com
Turnaround Time (TAT):
- Standard Issue / Tickets: While Corrigo does not publicly state a universal SLA for all support tiers, user reviews suggest that non-critical issues typically receive responses within a few hours during business hours.
- Critical/Urgent Support: Likely prioritized; users have mentioned escalations via vendor management or dedicated support; delays generally shorter for high-severity issues. (Exact average not publicly disclosed.)
- Onboarding / Implementation: Takes longer; configuration, training, vendor setup etc. could take weeks depending on scale. Reviews mention “setup/configuration complex with models, assets etc.”
Pros vs Cons of Corrigo
| Pros | Cons |
| Very feature-rich: covers preventive, predictive maintenance; vendor & asset management; solid dashboards / analytics | Steeper learning curve; setup and configuration can be complex and time-consuming |
| Strong vendor / external service provider integration, good for multi-site operations | Cost can be high, especially when using many modules or requiring customizations |
| Mobile access + responsive field solutions for work orders, asset check, warranties etc. | Some users report UI or browser compatibility issues, especially with older modules; some mobile app limitations reported Capterra+1 |
| Flexible pricing models (per door / per work order / per unit), unlimited users, and inclusion of mobile apps & upgrades in many plans | Some optional modules (BI dashboards, AI tools) cost extra; less transparency in some contract terms for smaller / mid-size users |
| Good support structure, global presence; part of JLL Technologies gives strength in facilities network and expertise | Integration with some niche or legacy systems sometimes difficult; response times for very specific or advanced integrations are less certain |
9. ManagerPlus
ManagerPlus is a cloud-based (and optionally on-premises) EAM/CMMS solution designed to help organizations manage assets, work orders, inspections, inventory, vendors, and maintenance operations. It offers modules for preventive maintenance, mobile apps for field technicians/operators, reporting & analytics, custom KPIs, and integrations, with scalable editions to match growing asset/maintenance needs.
Let’s Check Out the Use Cases of ManagerPlus
- Preventive Maintenance in Industrial / Manufacturing Settings: ManagerPlus is used to schedule, track, and automate preventive maintenance tasks on assets/machinery. Helps reduce unplanned downtime and prolong equipment life by setting up recurring PMs and reminders.
- Inspections & Compliance: Field technicians or operators can perform inspections using customizable checklists via mobile apps. If an inspection fails, corrective work orders can be auto-generated. Useful for regulatory or safety standards compliance in manufacturing, fleet, facilities etc.
- Inventory / Spare Parts Management: Users can track parts, manage inventory counts, set reorder thresholds, and tie parts to work orders so stock usage is accurately captured. Especially relevant for organizations with many assets and spare parts spread across locations.
- Vendor & External Work Management: Organizations that outsource work use ManagerPlus’s vendor portal / vendor work order management so that vendors can accept jobs, upload completion proof, invoices etc., reducing admin and improving transparency.
- Mobile Field Operations & Fleet / Operator Inspections: Technicians and operators in the field or on the go use mobile apps (Work Companion, Operator Companion) to update work orders, perform inspections, scan QR/barcodes, sign off tasks, even when offline. Useful in remote/field environments.
- Reporting and Analytics for Decision Making: Decision makers use ManagerPlus’s dashboards, KPIs, and BI features to see asset health, cost, downtime, vendor performance etc., enabling optimization of maintenance processes.
Key Features of ManagerPlus
- Work Order Management: creation, assignment, scheduling, prioritization, tracking.
- Preventive Maintenance Scheduling: recurring PMs, alerts/reminders, scheduling based on usage/time.
- Asset Registry & Management: tracking assets, hierarchies, downtime, history.
- Inspection Management / Checklists: mobile inspections with pass/fail, corrective work orders.
- Inventory & Parts Management: parts lists, transfers, counts, low-stock alerts, barcode/QR scanning.
- Vendor Management / External Contractor Portal: vendors can receive work orders, attach photos/invoices.
- Mobile Access: Work Companion app for technicians; Operator Companion app for operators; offline capabilities.
- Reporting & Business Intelligence: dashboards, custom KPI graphs, cost tracking, downtime, usage insights.
- API / Integrations: connectors, open APIs to integrate with other systems.
- Multi-site / Scalability: support for multiple locations, roles (named user, operator, mobile), planning & assignment boards.
Plans & Pricing of ManagerPlus
| Plan / Edition | Approx Price / User / Month | Key Features / What’s Included |
| Lightning Plus | US$ 85 / user / month | Core EAM/CMMS features: asset management, inspections, work orders, inventory, reporting, basic KPIs. |
| Lightning Experience (Power) | US$ 125 / user / month | Includes Lightning Plus features plus advanced features: vendor work order portal, parent/child assets, advanced inventory, API access, multi-site toolkit, planning & assignment board, sandbox environment. |
| Advance | Custom quote | Includes named admin users, mobile users, operators; core modules like asset, request, inspections, BI; some limits on advanced inventory or integrations. |
| Power / “Experience” | Custom quote (higher level) | Adds all advanced options, unlimited parts storage locations, advanced workflows. |
- Free Trial / Demo: A free trial is available.
- Minimum Requirements: There is a minimum number of users (e.g. 3-users minimum) for plans.
ManagerPlus Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| BetterBuys | Positive: users say interface is fairly intuitive for standard tasks; some learning needed for more advanced workflows. | Generally seen as worth the cost if you use the advanced features; for smaller orgs might feel expensive. | Support via phone/email during business hours. Learning center and webinars useful. | Rich feature set: strong in inspections, vendor and inventory management, asset tracking. Some users note missing integrations or multi-currency / multi-language support. |
| ITQlick | Recognized for flexible editions and modular approach; suitable for medium to large operations. | Cost can scale up; small to medium operations may find lower-tier offerings sufficient but advanced ones required for full use. | Customer support mainly business hours; some users want faster response for urgent needs. | Strong in reporting and analytics; some limitations reported in languages/currencies and integrations in certain use cases. |
| Comparesto | Users like the single platform covering assets, maintenance, inventory etc; good dashboarding. | Mixed: those who need many modules or locations mention that cost becomes significant. | Feedback: support is responsive, but restricted to business hours; advanced support or configuration may take longer. | Features robust; mobile inspections, vendor portal praised; but lack of some integrations and advanced offline support flagged. |
ManagerPlus Customer Support TAT
Contact Details:
- Phone (US): 800-730-9965
- Support Portal / Email: via ManagerPlus Support Portal (Customer Hub) – access to knowledge base, request ticketing.
- Sales / Contact Address: 9350 South 150 E., Suite 650, Utah, USA
Turnaround Time (TAT):
- Support is available during business hours; users report responses to standard support tickets/requests within a few hours to within the same business day for non-critical issues.
- For more urgent or higher-severity issues or for enterprise / Power plan customers, response/resolution times are faster (though exact SLA metrics are not always publicly disclosed).
- Onboarding/implementation: ManagerPlus offers “Premier Onboarding” which includes data import, etc., over ~90 days for customers choosing this option.
Pros vs Cons of ManagerPlus
| Pros | Cons |
| Comprehensive feature set: assets, work orders, PM, inspections, vendor & inventory management | Can be relatively expensive, especially for organizations that need many modules or many users |
| Strong mobile apps for technicians and operators; offline support for field work | Support limited to business hours; urgent issues outside those hours may have delays |
| Good reporting & BI dashboards; custom KPIs; data history allows insights and cost tracking | Some limitations in multi-currency and multi-language support reported in user reviews |
| Flexible deployment and role types: named users, mobile users, operators | Custom integrations (especially with niche or legacy systems) sometimes require extra work or cost |
| Scalable platform: multiple plans (Advance, Power), vendor portal, API access; good for multi-site operations | Steep learning curve for advanced features; some features like high-level modules come only in top tiers |
10. Brightly
Brightly Software is a cloud-based asset lifecycle management and operations platform offering enterprise CMMS solutions designed for maintenance and facilities leaders in education, government, healthcare, senior living, and commercial real estate. Its solutions (such as Asset Essentials and TheWorxHub) help organizations centralize asset data, automate work orders (reactive, preventive, predictive), manage inventory, improve operational efficiency, and support compliance and sustainability.
Let’s Check Out the Use Cases of Brightly
- Education Facilities Management: Schools, colleges, and universities use Brightly to manage large asset portfolios (classrooms, labs, HVAC, etc.), schedule preventive maintenance, and ensure safety & compliance. The software helps manage reactive or emergency repairs, plan capital upgrades, and ensure asset downtime is minimized.
- Government / Municipal Assets & Public Infrastructure: Municipalities and local governments rely on Brightly to track public assets (parks, water systems, roads), schedule maintenance, generate work orders, monitor asset conditions, and forecast capital needs. GIS mapping features are used to locate assets and tie work orders to physical locations.
- Healthcare & Senior Living Facilities: Facilities managing sensitive equipment and infrastructure (medical devices, safety systems, rooms, utilities) use Brightly’s CMMS to maintain regulatory compliance, schedule inspections, manage preventive maintenance, and ensure that resident safety requirements are adhered to.
- Commercial Real Estate / Multi-site, Multi-facility Environments: Organizations with many facilities or large campuses (retail, real estate portfolios, property management) use Brightly for centralized work order management, asset tracking across locations, inventory and spare parts management, and reporting metrics across sites.
- Sustainability, Capital Planning & Predictive Maintenance: Brightly is used for long-term strategic planning: monitoring asset condition, forecasting when assets need replacement vs repair, integration of IoT / sensors to enable predictive alerts, tracking ESG (environment, social, governance) metrics, energy usage, etc.
Key Features of Brightly
- Asset registry with detailed metadata (locations, warranties, sub-locations, history)
- Work order management (reactive, preventive, predictive) with scheduling, prioritization, tracking, mobile access
- Inventory & materials/spare parts management: tracking usage, reordering triggers, reducing stockouts or excess inventory
- Reporting & analytics dashboards: KPIs, customizable reports, cost and location-based metrics, asset condition and lifecycle analytics
- GIS / mapping features: mapping assets spatially, tying assets/work orders to geospatial data, aiding in visibility, especially over large campuses or infrastructure networks
- Mobile access / field technician tools: mobile work-order updates, inspections, photo attachments, etc.
- Proactive & predictive maintenance: IoT integration, condition-based monitoring, meter readings etc.
- Custom fields / workflows, role-based permissions, multi-site support, advanced rule expressions (in enterprise versions)
Plans & Pricing of Brightly
- Brightly’s pricing is not publicly listed in detail; quotes are custom depending on organization size, modules needed (predictive maintenance, GIS mapping, capital planning, etc.), number of sites, number of assets, integrations.
- There are add-on modules (capital forecasting, advanced workflows, custom reports, integrations) beyond base features, which add to cost.
- Some reports suggest entry-level packages (for smaller campuses / single site) starting at around US$ 299/month for basic/standard CMMS features. For enterprise/multi-site rollouts, pricing scales up significantly.
- Subscription is generally annual; enterprise plan versions with advanced features require a higher annual fee.
Brightly Reviews on Other Platforms
| Review Site | Ease of Use | Value for Money | Customer Support | Functionality / Features |
| BetterBuys | Users generally find the UI fairly intuitive; however, initial setup/training is needed. | Many feel the value is good especially if you use the advanced / enterprise features; for smaller orgs cost can feel high. | Support includes phone, email, chat; clients get a dedicated Client Success contact. Some users report slower response for very custom / complex issues. | Feature-rich: good breadth (GIS, predictive maintenance, inventory, reporting). Some feedback about learning curve or overkill for simple needs. |
| LLumin | Users appreciate Brightly’s strong capabilities for large asset sets, maps, and dashboards. Interface rich but sometimes feels “crowded” until team is trained. | Seen as worth the price for organizations needing scope (multi-site, sustainability, capital planning). For small use cases, the cost adds up. | Mixed feedback: good customer success; some reports of slower or delayed support for advanced issues. | Very strong function set; GIS, condition monitoring, capital forecasting, roles/workflow flexibility; but inventory module or mobile offline limitations are noted by a few. |
Brightly Customer Support TAT
Contact Details:
- North America: Phone: +1 877-655-3833; Email: support@brightlysoftware.com
- EMEA: Phone: +44 808-167-4526; Email: confirm.support@brightlysoftware.com
- APAC: Phone: +61 800-849-214; Email: contactus.au@brightlysoftware.com
- Corporate / Headquarters Address: 4242 Six Forks Road, Suite 1400, Raleigh, NC 27609, USA
Turnaround Time (TAT):
- Brightly provides ongoing support via phone, email, or live chat. All clients are assigned a Client Success team member.
- Quick support for standard issues; support is included in plans (no additional cost for standard support).
- However, many user reviews mention that for more advanced, custom, or enterprise-level issues the response times can be slower, some report delays in resolving custom workflow/complex bugs.
Pros vs Cons of Brightly
| Pros | Cons |
| Very robust, feature-rich platform: covers GIS, predictive maintenance, inventory, capital planning etc. | Pricing is opaque; cost can grow quickly when many modules and sites are included |
| Strong reputation, trusted in sectors like education, government, healthcare; large client base and maturity. | Learning curve significant — initial setup, configuration, and training required |
| Good mobile access, centralized assets, excellent reporting & dashboards; helps strategic decision making (repair vs replace) | Some users report interface complexity or “clutter” when many features/modules are active |
| Dedicated support and client success personnel for customers; regular updates and enhancements based on feedback | Some limitations or complaints over mobile-offline functionality; slower support for advanced or custom issues |
| Good for multi-site operations and integrations; supports sustainability / ESG tracking which is becoming important | For small/single-site use cases, many features may be overkill; ROI slower unless many features are utilized |
Why You Should Look for GoFormz Alternatives?
You should look for GoFormz alternatives if your business needs a more flexible, affordable, or fully featured digital forms solution. While GoFormz is a popular tool for creating and managing mobile forms, it comes with some limitations that may restrict organizations with more complex or large-scale requirements.
- Limited Workflow Automation: GoFormz is mainly focused on digitizing forms. It does not offer robust automation for workflows, task management, or complex approval chains. Businesses needing end-to-end process automation may find it lacking.
- Integration Constraints: While GoFormz integrates with popular tools like Salesforce and Box, the range of available integrations is narrower compared to competitors. For companies relying heavily on ERP, CMMS, or industry-specific tools, this can become a bottleneck.
- Offline Functionality Challenges: GoFormz does provide offline access, but users often report syncing delays or errors when reconnecting to the internet, which can disrupt field operations.
- Pricing Transparency: GoFormz pricing is not fully transparent for higher-tier plans. Many features and enterprise capabilities require custom quotes, making it harder for smaller organizations to evaluate upfront costs.
- Customization Limitations: Though forms can be customized, advanced conditional logic, complex field relationships, and richer UI/UX options are more limited compared to some alternatives.
- Scalability Concerns: GoFormz works well for small to mid-sized teams. However, enterprises managing thousands of field staff or multi-location operations may find it less scalable compared to comprehensive digital workflow platforms.
Criteria for Choosing the Best Alternative to GoFormz
The criteria for choosing the best alternative to GoFormz should be based on your organization’s operational needs, scalability requirements, and the ability to go beyond just digitizing forms. While GoFormz is effective for simple form creation, businesses often require a platform that integrates workflows, compliance, and analytics for end-to-end efficiency.
- Comprehensive Workflow Automation: Look for a solution that not only digitizes forms but also automates approvals, notifications, task assignments, and escalations, reducing manual effort and delays.
- Integration Capabilities: The best alternative should offer seamless integrations with your existing tools like ERP, CRM, CMMS, HRMS, or other industry-specific systems, ensuring data flows across platforms without silos.
- Robust Offline Access: Since field operations often happen in low or no-network zones, prioritize a platform with reliable offline functionality and seamless auto-sync once connectivity is restored.
- Ease of Use & Customization: The platform should allow drag-and-drop form building, customizable fields, advanced conditional logic, and multi-language support, so teams can adapt it to their workflows without coding expertise.
- Scalability & Flexibility: Choose a solution that supports multi-location rollouts, thousands of users, and enterprise-level needs while still being agile for small-to-medium businesses.
- Transparent & Flexible Pricing: Alternatives should provide clear, scalable pricing planswhether per user, per location, or feature-based, so businesses can predict and control costs effectively.
- Analytics & Reporting: Beyond form submission, ensure the alternative offers dashboards, real-time reporting, and data export options that help in tracking performance and compliance.
- Customer Support & Training: Strong onboarding, responsive support, and training resources are crucial to ensure smooth adoption and ROI from the platform.
What is the Best Alternative of GoFormz?
Taqtics is the best alternative to GoFormz because it goes far beyond simple form digitization and offers a complete operations management solution for businesses with multiple sites or distributed teams. While GoFormz focuses primarily on mobile forms, Taqtics empowers organizations with end-to-end workflow automation, compliance tracking, training, and performance visibility.
- End-to-End Workflow Automation: Unlike GoFormz, which mainly digitizes forms, Taqtics provides digital checklists, SOPs, audits, ticketing, and task management—helping teams achieve higher operational compliance and accountability.
- Integration of Training & People Management: Taqtics includes microlearning modules, attendance tracking, and performance monitoring, features that GoFormz lacks, making it a more holistic solution for frontline workforce management.
- AI-Powered Compliance & Merchandising: Taqtics leverages AI-driven photo validation for merchandising and compliance, ensuring tasks are executed correctly across locations. This adds an extra layer of quality assurance that GoFormz does not provide.
- Scalable for Multi-location Businesses: Designed for industries like retail, restaurants, and manufacturing, Taqtics scales effortlessly to manage hundreds of outlets, offering real-time dashboards and analytics for leadership visibility.
- Transparent Support & Customer Success: Taqtics is known for highly responsive customer support and fast onboarding, ensuring businesses achieve ROI quickly.
While GoFormz works well for basic mobile form needs, Taqtics is the best alternative for organizations seeking a comprehensive, scalable, and compliance-focused operations management platform.