Customer Grievance Redressal
At Taqtics, we’re committed to delivering exceptional service through dedicated account managers. If you face a grievance related to billing, customer support, or compliance — use the appropriate channel below and follow our escalation process if needed.
Billing Related Issues
accounts@taqtics.coCustomer Support
support@taqtics.coService Delivery / Compliance
vivek@taqtics.coEscalation Process
Level 1: Email Support
Please write to our team at support@taqtics.co with your concern. We will respond promptly to address the issue.
Level 2: Grievance Officer
If your concern remains unresolved at Level 1, escalate it to our Grievance Officer:
Mr. Vivek Azad
572, 3rd Floor, 3rd Main Road,
Above Starbucks, P&T Colony, RT Nagar,
Bangalore – 560032
Our officer will review and respond appropriately. In some cases, the timeline may vary if additional inputs are needed from internal teams.