Taqtics | Digitize Operations. Ensure Compliance. Drive Results.

Issue Tracking

Repair & maintenance issues, Resolved faster!

Flag issues easily, assign owners automatically, and follow through to closure without delays or manual chasing.

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Fix What Matters. Prevent What Repeats.

Track what’s breaking, how often, and why — so you can cut waste and drive smarter maintenance.

Spot Recurring Issues. Fix Them at the Source.

Stop wasting time and money on repeat fixes.

Taqtics gives you a structured, company-wide view of reported issues — by category, store, and frequency — helping leadership identify recurring problems across locations. Whether it’s the same AC breakdowns or repeated display rack issues, you get the clarity to act on what’s really going wrong.


Now, business teams can take informed decisions — like switching vendors, upgrading frequently-failing equipment, or enforcing stricter maintenance standards across the board.

We were fixing the same problems again and again without realizing it.... → Now we can clearly see which issues keep repeating — and take action to prevent them from happening in the first place.

Head of IT | Solitario
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issue ticketing software user interface

Track Downtime. Prioritize What Hurts Business the Most.

Not all issues are equal — some hit your revenue harder than others.

With Taqtics, every issue is tagged by type and severity, and tracked until closure. This allows leadership to monitor how long critical issues remain unresolved — like POS failures, power outages, or air-conditioning breakdowns — and assess their potential impact on business performance.


By understanding where the biggest disruptions are happening, your teams can respond faster, escalate smarter, and avoid repeat revenue losses.

We had no way to know how long our stores were operating with broken systems.... → Now we can see which problems are affecting business the most — and ensure they’re resolved before they hit our numbers.

Head of IT | Barns
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Control Costs by Tracking Fix Quality and Frequency

Fixing a problem once is fine. Fixing it five times? That’s waste.

Taqtics helps leadership see where repair costs are piling up — and why. By tracking how often the same issue is fixed at the same store, you get the clarity to ask: Are we solving the root cause?

Or are we spending money on short-term band-aids?

 

You’ll finally have the data to differentiate between one-off breakdowns and chronic problem areas — and act accordingly. Whether it’s switching vendors, enforcing better upkeep, or investing in longer-lasting equipment, every repair decision becomes a smarter one.

We kept spending on the same fixes without realizing they weren’t actually solving the problem.... → Now we can see where costs are adding up — and take steps to stop waste before it starts.

Head of Operations | Solitario
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Accelerate TAT with Smart Issue Tracking

Empower your teams with a clear, structured process for reporting and resolving issues efficiently.

Structured Issue Reporting
Ensure smooth communication between HQ and field teams, making it easy to report and address issues quickly.
Centralized Issue Management
Stay on top of multiple issues across teams with a centralized tracking system that reduces oversight.
Automated Assignment & Escalation
Speed up resolutions by automatically assigning tasks and escalating urgent issues for immediate attention.
Real-time Tracking & Updates
Gain instant visibility into the status of each issue, enabling proactive follow-ups and faster action.
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Issue reporting & tracking accessible to every team.

From onboarding to adoption, we’ve got you covered end-to-end.

Recommended

Core

$10 /user/month

Perfect for growing teams

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Minimum 10 Core users Free 20 Lite users Unlimited Issue Tickets Web & mobile App Automated Ticket Assignment

Edge

Contact Sales

For large organizations

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Above 15 Core users More than 30 Free Lite users Unlimited Issue Tickets Web & mobile App Automated Ticket Assignment

See what’s included across Lite+ and Core & Above.

Core App
Mobile & tablet app (iOS, Android)
User roles & permissions

Success Stories

Latest From The Case Study

See how leading brands use Taqtics to boost SOP adherence, streamline audits, and drive operational excellence—real stories of smarter processes and measurable impact across retail operations.

Testimonials

What Customers Say?

Don’t take our word for it—see how Taqtics is helping teams across industries work smarter, stay compliant, and deliver consistently.

Jitender
Head of Operation | Pizza Express UAE

Taqtics helped us digitize SOPs, cut down errors, and bring consistency across all our locations. It’s a real game changer!

Ashif
IT head

Taqtics was easy to roll out across 80 stores. Great support, smooth onboarding, and now we’re scaling to more SOPs!

Kimstone
Head of Retail | Optica

Love the UI and cloud backup! Auto-assigning action points from checklists has made our workflows so much smoother.

Do More, While Saving 30% in Cost with Taqtics!

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