Repair & maintenance issues, Resolved faster!
Flag issues easily, assign owners automatically, and follow through to closure without delays or manual chasing.



Loved by Customers,
Trusted by Experts!


















Fix What Matters. Prevent What Repeats.
Track what’s breaking, how often, and why — so you can cut waste and drive smarter maintenance.
Spot Recurring Issues. Fix Them at the Source.
Stop wasting time and money on repeat fixes.
Taqtics gives you a structured, company-wide view of reported issues — by category, store, and frequency — helping leadership identify recurring problems across locations. Whether it’s the same AC breakdowns or repeated display rack issues, you get the clarity to act on what’s really going wrong.
Now, business teams can take informed decisions — like switching vendors, upgrading frequently-failing equipment, or enforcing stricter maintenance standards across the board.
We were fixing the same problems again and again without realizing it.... → Now we can clearly see which issues keep repeating — and take action to prevent them from happening in the first place.



Track Downtime. Prioritize What Hurts Business the Most.
Not all issues are equal — some hit your revenue harder than others.
With Taqtics, every issue is tagged by type and severity, and tracked until closure. This allows leadership to monitor how long critical issues remain unresolved — like POS failures, power outages, or air-conditioning breakdowns — and assess their potential impact on business performance.
By understanding where the biggest disruptions are happening, your teams can respond faster, escalate smarter, and avoid repeat revenue losses.
We had no way to know how long our stores were operating with broken systems.... → Now we can see which problems are affecting business the most — and ensure they’re resolved before they hit our numbers.

Control Costs by Tracking Fix Quality and Frequency
Fixing a problem once is fine. Fixing it five times? That’s waste.
Taqtics helps leadership see where repair costs are piling up — and why. By tracking how often the same issue is fixed at the same store, you get the clarity to ask: Are we solving the root cause?
Or are we spending money on short-term band-aids?
You’ll finally have the data to differentiate between one-off breakdowns and chronic problem areas — and act accordingly. Whether it’s switching vendors, enforcing better upkeep, or investing in longer-lasting equipment, every repair decision becomes a smarter one.
We kept spending on the same fixes without realizing they weren’t actually solving the problem.... → Now we can see where costs are adding up — and take steps to stop waste before it starts.


Empower your teams with a clear, structured process for reporting and resolving issues efficiently.
Issue reporting & tracking accessible to every team.
From onboarding to adoption, we’ve got you covered end-to-end.
Core
$10 /user/month
Perfect for growing teams
Start Free TrialEdge
Contact Sales
For large organizations
Talk to salesSee what’s included across Lite+ and Core & Above.
Core App | ||
Mobile & tablet app (iOS, Android) | ||
User roles & permissions | ||
Ticketing & Forms | ||
Photo, Video & file attachments in tickets | ||
Custom ticket fields & forms | ||
Priority levels & status tracking | ||
SLAs & Routing | ||
SLA management (due dates, reminders) | ||
Multi-team / department ticket routing | ||
Escalation workflows | ||
Collaboration | ||
Internal notes & team collaboration | ||
Linked issues & dependencies | ||
Reporting & Analytics | ||
Pre-Built Analytics Dashboard | ||
Custom BI dashboard | Add-on | Included |
Integrations & API | ||
API & third-party integrations | Add-on | Included |
Single Sign-On (SSO) & SCIM | ||
Services & Support | ||
Implementation Support | ||
Onboarding Services & Training | ||
Ongoing Customer Success Services | 2 Hours / mo | 8 Hours / mo |
Support Channel | Dedicated Account Manager |
Success Stories
Latest From The Case Study
See how leading brands use Taqtics to boost SOP adherence, streamline audits, and drive operational excellence—real stories of smarter processes and measurable impact across retail operations.
April 1, 2024 Thursday
How Americana Streamlined Audits Across 1,089 Outlets
Taqtics helped digitize store hygiene and supply audits across outlets, warehouses, and commissaries. Compliance improved dramatically across all levels.
Read Full Case Study >>
March 15, 2024 Friday
How Barns Café Scaled Compliance and Issue Resolution Across 1,000+ Stores
By digitizing audits, automating issue workflows, and replacing manual processes, Barns Café streamlined operations, improved compliance scores by 37%, and cut issue resolution times by 75%—all while giving HQ real-time visibility across their nationwide footprint.
Read Full Case Study >>
February 10, 2024 Monday
How Solitario Scaled Luxury Retail with 95% Compliance and 87% Faster Issue Resolution
Solitario used Taqtics to digitize audits, SOPs, and asset tracking—boosting compliance to 95%, cutting issue resolution time by 87%, and maintaining brand consistency across 50+ stores.
Read Full Case Study >>
Testimonials
What Customers Say?
Don’t take our word for it—see how Taqtics is helping teams across industries work smarter, stay compliant, and deliver consistently.

Jitender

Taqtics helped us digitize SOPs, cut down errors, and bring consistency across all our locations. It’s a real game changer!

Ashif

Taqtics was easy to roll out across 80 stores. Great support, smooth onboarding, and now we’re scaling to more SOPs!

Kimstone

Love the UI and cloud backup! Auto-assigning action points from checklists has made our workflows so much smoother.