Capability
Pulse Pro
Taqtics
Primary design
Inspection-led operations
Strong structure around inspection templates, schedules,
submitted reports, actions and supporting frontline modules.
Multi-location execution
Stores and operating roles form the base layer for recurring
processes, audits, issues and wider operational workflows.
Daily recurring work
Inspection templates & schedules
Recurring work is configured through inspection templates,
scheduling and operational records.
Frontline operational queue
Recurring and on-demand work is surfaced directly to employees
with process, scheduled time, status and submission information.
Audits & inspections
Flexible digital inspection workflows
Templates, weightages, conditional questions, mandatory evidence,
geo capture, schedules and automated actions.
Audit workflows built for store networks
Scoring, weighted and conditional scoring, critical failures,
evidence capture, review workflows and location-level reporting.
Corrective actions
Automated follow-up from findings
Actions can be triggered from non-compliances and routed using
designations, teams or responsible roles.
Question-to-resolver automation
Failed questions can automatically route actions to the responsible
job title for that exact location, while preserving the originating
process context.
Standalone issue tracking
Dedicated ticket workflow
Categories, subcategories, assignment, deadlines, escalation,
history and closure tracking are available.
Operational ticketing across stores
Category-based auto-routing, SLAs, escalation, evidence, closure
validation and location-level issue analytics.
Visual merchandising
VM through inspections and tasks
Store execution can be captured through inspection forms,
reference images and operational tasks.
Dedicated VM execution workflow
Campaign rollout, visual submissions, side-by-side visual reports,
correction workflows and AI-assisted image review.
Asset management
Operational asset support
Asset-related workflows can be managed as part of the broader
operational platform.
Non-sellable asset lifecycle management
Track asset registers, ownership, location, AMC, licences,
maintenance, service history and lifecycle events.
Training & knowledge
Training module
Training content and frontline learning are available alongside
operational workflows.
Learning + Knowledge Centre
Courses, SOPs, videos, documents, assessments, role-based learning
journeys and completion visibility.
Roster & attendance
Workforce scheduling capability
Shift and employee scheduling workflows form part of the broader
platform offering.
Roster planning + attendance
Location-wise roster planning, shift allocation, attendance and
workforce execution visibility.
Internal communication
Supporting communication workflows
Notifications and operational communication support frontline
execution.
Notice Board + chat
Head office can communicate updates while store teams can discuss
operational work inside the same environment.
Management analytics
Detailed operational analytics
Strong dashboarding around audit, action-point, SLA and resolution
performance.
Network-level operational dashboards
Store, process, compliance, audit, action-point, ticket and custom
BI views can be consolidated for management.