Operations
Made
Digitize processes to track execution and act quickly
so operations run smoothly, even as you grow.
Loved by Customers,
Trusted by Experts!
Simple, scalable pricing for modern operations
Choose a plan that fits your stores today and scales as you grow.
Lite
Get started with checklists
- Tasks & Checklists
- Basic audits (forms)
- Photo & notes
- Email support
No credit card required
Lite+
More control, better visibility
- Everything in Lite
- Issue reporting & tracking
- Templates & assignment rules
- Basic dashboards
Unlimited users
Core
End-to-end ops toolkit
- Advanced audits & scoring
- VM compliance workflows
- Team training & LMS lite
- Role-based permissions
Best for 25–200 outlets
Scale
Analytics & automation
- API & integrations
- Scheduled reports
- SSO (SAML/OIDC)
- Priority support
Best for 200+ outlets
Enterprise
Security, scale & success
- Dedicated CSM & onboarding
- Data residency options
- Custom agreements & SLAs
- Advanced controls
Tailored for global brands
See what’s included across Lite, Lite+, Core, Scale & Enterprise
| Features | Lite | Lite+ | Core | Scale | Ent. |
|---|---|---|---|---|---|
| Tasks & Checklists | ✔ | ✔ | ✔ | ✔ | ✔ |
| Audits & Scoring | Basic | Standard | Advanced | Advanced | Advanced |
| Issue Tracking | — | ✔ | ✔ | ✔ | ✔ |
| Training / LMS | — | — | Lite | Full | Full |
| VM Compliance | — | — | ✔ | ✔ | ✔ |
| API & Integrations | — | — | — | ✔ | ✔ |
| SSO (SAML/OIDC) | — | — | — | ✔ | ✔ |
| Support | Priority email | Chat + email | Priority | CSM |
Add-ons
Advanced Analytics
Cross-store KPIs, audit trends, and automated weekly reports.
Data Residency
Choose hosting region for compliance (EU/ME/IN).
Premium Support
24×7 priority channels and a dedicated success manager.
API Access
Integrate with POS, HRMS, and data warehouses.
Frequently asked questions
How does billing work?
Choose monthly or save 20% with yearly. Billed per outlet; unlimited users.
Can I upgrade or downgrade later?
Yes. Change plans any time; prorated at the next billing cycle.
Do you offer onboarding help?
All paid plans include setup guidance; Enterprise includes dedicated onboarding.
Is there a free trial?
Yes—try Taqtics free. No credit card needed to get started.
Ready to level-up your store ops?
Start a 14-day free trial or talk to our team.
| Core App | |||
| Mobile & tablet app (iOS, Android) | |||
| Offline mode | |||
| Unlimited inspections | |||
| Unlimited photos & annotations | |||
| Unlimited inspection reports | |||
| Multiple languages | |||
| Team Size (plan-dependent) | |||
| Audits & Scoring | |||
| Audit Checklist Templates | Up to 10 | Up to 20 | Above 26 |
| Customizable audit checklists | |||
| Customizable scoring | |||
| Schedule inspections | |||
| Geo-Fenced audits | |||
| Scheduled & Time-Bound audits | |||
| Digital signatures | |||
| Data & Evidence History (audit trail) | 3 Years | 5 Years | |
| Actions & Workflows | |||
| Real-time notifications | |||
| Action plan / corrective actions tracking | |||
| Assign actions with deadlines | |||
| Approval workflows | |||
| Escalation workflows | |||
| Reporting & BI | |||
| Live dashboard | |||
| Pre-Built Analytics Dashboard | |||
| Customizable BI Dashboard | Add-on | Add-on | Included |
| Export to Excel / PDF | |||
| PDF, Excel, Web Reports | |||
| Customizable PDF Report | |||
| Email & PDF report distribution | |||
| Platform & Support | |||
| Template library access | |||
| User roles & permissions | |||
| Custom branding (logo on the platform & reports) | |||
| Cloud data storage | |||
| Single Sign-On (SSO) & SCIM | |||
| Implementation Support | |||
| Onboarding Services & Training | |||
| Ongoing Customer Success Services | 1 Hour per month | 2 Hour per month | 8 hour per month |
| Support Channel | Dedicated Account Manager | ||
Operations for Perfect
Store Execution
Executive Summary
Across multi-format supermarkets, paper/excel routines and fragmented follow-ups kept shelf execution, cash controls, and hygiene inconsistent. Taqtics digitized supervisor checklists, standardized audits (with reviewer - approver flow), activated auto-corrective actions, and centralized dashboards. As a result, stores saw higher planogram compliance, fewer expiry breaches, faster ticket resolution, and stronger checkout etiquette measured via mystery shops.
About the Retailers
Géant and Grandiose are leading supermarket groups in the Middle East, running a mix of hypermarkets, supermarkets, and convenience/express formats across urban and community locations. Their range spans FMCG, Fresh (produce, butchery, poultry, fishery), and in-store food service, with growing e-commerce operations alongside physical stores.
Operationally, both retailers manage:
- Daily, section-wise supervisor checklists (FMCG, Fresh, Cashier-in-Charge) and planogram execution checks to keep shelves compliant and availability high.
- Structured audits: store audits with reviewer >> approver (L1/L2) flow, mystery shopper visits (15–20 rotating evaluators across the network), stock and cash-control reviews, and e-commerce parity audits.
- Risk-based follow-ups (High/Medium/Low) with SLAs and auto-assigned corrective actions to the right owner.
- Receiving and returns (GRN/GRV) controls with supplier service-level tracking.
This case study shows how Taqtics supports these day-to-day workflows end-to-end—turning checks into accountable tasks and dashboards into clear next actions, so standards are achieved every day in every store.
Daily routines (availability, replenishment, FIFO/FEFO, hygiene) were done — but proving they were done right and on time was hard across sites and shifts.
- Digitized, scheduled checklists per section with photo proof and due-times
- Misses trigger alerts and escalate automatically
- Planogram checks added to the daily flow; near-expiry and top-seller OOS prompts pushed as tasks
- Short “coaching checklists” run weekly to lock in behaviour.
Outcomes
Mystery shop results flagged weak basics at the cash counter: greeting, payment prompt, bill handover etc.
- Every miss auto-creates a task with owner and due date; managers see store/region trendlines.
- Short “coaching checklists” run weekly to lock in behaviour.
Outcomes
Audits highlighted issues in ordering, receiving, GRV, cash management and appearance. Approvals took days and action points piled up.
- Standard L1 → L2 review; once approved, corrective actions go live with the right owner and SLA.
- High/Med/Low risk flags drive priority and escalation rules.
Outcomes
Findings called out conversion gaps, slow follow-ups on non-deliveries, and low supplier service levels.
- Receiving/GRV checks embedded in audits; low service-level suppliers auto-escalated to Commercial.
- Weekly “sleeping stock” watchlist with return/ markdown/transfer actions to section owners.
Outcomes
Shift-to-shift variation: float handling, X/Z reports, petty cash, and inconsistent queue discipline.
- Cashier-in-Charge daily checklist (float, X/Z, reconciliation, spot checks) with finance review; tie service basics to MS coaching tasks.
Outcomes
Store teams raised issues on calls/chats. Routing relied on one person; repairs and responses lagged; no clean SLA view.
- Unlimited user access; auto-routing by category/region/vendor; MTTA/MTTR widgets and escalations on dashboards.
Outcomes
Leaders spent hours compiling updates across audits, MS, cash, and inventory — hard to spot what was really driving misses.
- One dashboard view with risk heatmaps, L1/L2 status, planogram and MS trends, and supplier service level.
- Rolling store/region scorecards for weekly ops reviews.
Outcomes
Planogram compliance
Cash-counter etiquette (MS)
Audit approval cycle (L1>L2)
GRV posting delays
Routing time to correct owner
MTTR
CONCLUSION
By digitizing their daily operations with Taqtics, Géant and Grandiose turned routine checklists and audits into a single, transparent system of accountability. Every store now operates with greater consistency, faster responses, and measurable improvement across compliance, service, and efficiency.
Choose a restaurant checklist template
Pick a ready-to-use template for opening, closing, kitchen routines, hygiene, inventory, and safety. Submit the form to download the exact checklist you clicked.
Restaurant Checklist
Daily ops checklist to keep key routines on-track across FOH + BOH with manager sign-off.
Restaurant Opening Checklist
Opening steps for staff readiness, dining setup, POS checks, and service briefing before doors open.
Restaurant Closing Checklist
Close-down routine for cash checks, storage, cleaning, equipment shutdown, lock-up, and handover notes.
Front of House (FOH) Checklist
Guest-facing standards: tables, sections, host stand, service flow, uniforms, and quick quality checks.
Back of House (BOH) Checklist
Kitchen operations: prep, line checks, storage, temps, labeling, waste, and sanitation verification.
Bar Opening Checklist
Bar setup: garnishes, ice, glassware, mixer checks, POS readiness, and quick spot stock review.
Bar Closing Checklist
End-of-shift: liquor counts, wastage notes, cleaning, storage, taps off, and secure lock-up.
Kitchen Opening Checklist
Start-up steps: equipment warm-up, prep list, temperature logs, allergen setup, and line readiness.
Kitchen Closing Checklist
Close routine: safe cooling, storage + labeling, equipment shutdown, deep-clean points, and waste log.
Cleaning & Sanitation Checklist
Daily and scheduled cleaning by zone, chemical dilution checks, high-touch points, and verification.
Compliance & Safety Checklist
Food safety essentials: temps, allergen controls, storage rules, incident reporting, and corrective actions.
Maintenance Checklist
Routine equipment and facility checks (HVAC, refrigeration, plumbing) with notes and follow-up actions.
Inventory Checklist
Stock counts, par levels, FIFO/FEFO checks, variance notes, and reorder triggers for the store team.
Restaurant Washroom Checklist
Hourly washroom checks: cleanliness, odor control, consumables, floors, fixtures, and issue escalation.
Health and Safety Restaurant Checklist
Workplace safety: exits, fire equipment, slip hazards, PPE, incident logs, and corrective actions.
Pre-opening Restaurant Checklist
Pre-opening readiness: staff onboarding, supplier setup, signage, uniforms, training, and final walkthrough.
Restaurant Cashier Checklist
Cash counter controls: float, refunds/voids, shift closure, card machine checks, and reconciliation steps.
Cafe Checklist
Cafe routine: espresso station readiness, display checks, milk temps, cleaning cycles, and closing steps.
Setting up a New Restaurant Checklist
New outlet setup: equipment install, vendor onboarding, licenses, SOPs, staff training, and soft-launch tasks.
Estimate hours displaced with digital SOP checklists
A quick directional estimate based on your checklist volume. No pricing shown.
Assumptions used (editable)
- 30 days/month
- 12 questions ≈ 1 printed page
- Paper + ink + pen = $0.05 per printed page
- Time displaced = (6 sec × questions) + 30 sec admin per checklist
- Equivalent shift = 8 hours
See Taqtics in action
Our team will walk you through SOP checklists, audits, issue tracking, VM, and more based on your exact setup.
In this session, we’ll quickly show you how Taqtics supports multi-location brands:
Store-level discipline
Daily SOP checklists, time-bound tasks, photo proof, and escalation rules so no outlet cuts corners.
Audit & issue control
Standardized audits across regions, instant reports, and a clear path from non-compliance to closure.
Brand consistency
Visual merchandising and campaign execution tracked in one place, so every store looks on-standard.
Download the checklist. Run it like a system.
Get the ready-to-use template, and see how Taqtics captures photo proof, timestamps, and compliance automatically.
Co-Pilot (working name)
is coming to Taqtics
A connected intelligence layer across Taqtics and the tools you already use. Ask questions, get operational answers, surface risk early, and get improvement suggestions based on widely adopted best practices.
Working name. Details may change before launch.
Your tools have the data. Your team needs the answers.
Multi-location brands run on many systems. The problem isn’t lack of data. It’s that information is scattered, slow to interpret, and hard to act on consistently. Co-Pilot is being built to bring context together so Ops and Audit leaders can move faster, with fewer blind spots.
What Co-Pilot is designed to help teams do
Connect your operational ecosystem
Bring context together across Taqtics and external tools so teams aren’t jumping across dashboards.
Ask questions. Get answers.
From performance to exceptions to trends, get clear responses without building reports or chasing updates.
Spot risk early
Surface gaps and weak signals before they turn into escalations, repeat issues, or missed standards.
Improve continuously
Get practical recommendations aligned with widely adopted best practices so teams can standardize and improve.
Example questions you’ll be able to ask
- Which regions are most at risk this month, and why?
- What are the top recurring issues across stores?
- Where are we drifting from expected standards?
- Show trends in exceptions and closures over the last 30 days.
- What should area managers focus on this week?
- What changed after the last process update?
Want the launch update?
Leave your details and we’ll notify you when Co-Pilot is ready to share more. No spam. Just one or two important updates.
Keeping this page intentionally high-level
We’re sharing outcomes first. Detailed capabilities will be revealed closer to launch.
Notify me
We’ll reach out when we’re ready to share more.